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Company: Mastercard
Location: Lisbon, Lisbon, Portugal
Career Level: Associate
Industries: Banking, Insurance, Financial Services

Description

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Creative Strategy Associate Creative Strategy Associate
Overview
The Advisors Client Services team is a key differentiator for Mastercard, providing the cutting-edge services that help our customers grow. Centered on data-driven technologies and innovation, this team provides consulting, marketing, loyalty and analytics to financial institutions and merchants globally.

Specialized Product Delivery (SPD) is a department within Advisors Client Services organization and focuses on the building out of new in-house capabilities to service our clients.

The Creative Strategy Associate role within SPD is focused on supporting the strategy development process that fuels innovative client solutions. You'll work closely with Senior strategists, Creatives, Data analysts to help craft compelling narratives and uncover insights that drive business impact. This is an ideal role for a curious, analytical, and collaborative thinker who wants to grow at the intersection of business strategy and creative execution.

Key Responsibilities
1. Support the development of creative strategies and strategic narratives for client engagements across various industries
2. Conduct research on markets, competitors, consumers, and cultural trends to identify insights that shape strategic thinking
3. Help analyze business data and translate findings into actionable insights
4. Assist in the preparation of presentations, strategic briefs, and client-facing deliverables
5. Collaborate with design, copy, and consulting teams to align on storytelling and solution framing
6. Maintain a repository of strategic frameworks, case studies, and references to streamline internal workflows
7. Stay up to date on emerging industry trends and contribute fresh perspectives to brainstorming sessions and ideation workshops

Qualifications
1. Bachelor's degree in Marketing, Business, Communications, or a related field
2. 2–4 years of experience in brand strategy, advertising, consulting, marketing, or a creative environment (internships count!)
3. Strong interest in branding, marketing strategy, and consumer behavior
4. Sharp analytical skills and ability to synthesize complex information into clear insights
5. Excellent written, visual, and verbal communication skills
6. Comfortable with PowerPoint / Keynote and basic data tools (Excel, Tableau, etc.)
7. Collaborative, proactive, and eager to learn from feedback

What We Offer
1. Hands-on experience shaping the strategies behind world-class creative work
2. Mentorship and learning opportunities from senior strategists and cross-functional teams
3. A dynamic, global team environment that values creativity, empathy, and curiosity
4. Exposure to a wide range of industries, clients, and Mastercard assets

Corporate Security Responsibility


All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

  • Abide by Mastercard's security policies and practices;

  • Ensure the confidentiality and integrity of the information being accessed;

  • Report any suspected information security violation or breach, and

  • Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.




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