Description
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Director, Account Management The Director, Account Management is a key role in the Mastercard Peru team and will help drive the overall expansion in the market. This role will be responsible for working closely with the Country Manager and key stakeholders in executing the market strategy with key clients, driving profitable revenue growth and expanding Mastercard solutions and services. The role will also require significant interaction with senior executives both internally and externally while also helping drive the overall team culture and development.Responsible for setting sales strategies as it relates to customer accounts that are aligned with market strategy for achieving sales goals, driving market share, volume and revenue growth
• Leads and manages customer relationships at multiple levels and across different business lines, and works to identify opportunities and customer needs
• Partners with customers to deliver customized solutions and comprehensive consulting support of Mastercard products and services.
• Responsible for strategic pipeline management at the account and market level
• Successfully leads account team, drives pipeline management and coaching
• Position is based in Peru, reporting to the General Manager of the Market
Responsibilities
• Delivers against sales and net revenue targets in a fast-paced, matrix organization
• Develops and expands relationships with senior level stakeholders
• Designs strategies, messaging and proposals for customers
• Analyzes the customer's business through profitability modeling financial forecasting and competitive analysis
• Develops and implements sales plans including business development, marketing and product management
• Partners with the customer to establish, execute and report progress against annual business plans
• Leads projects and cross-functional initiatives
• Is responsible for complex negotiations and works with customers on the execution process; delivers on commitments of existing agreements
• Identifies and recommends products to enhance the customers' profitability
• Acts as an expert on Payments and the overall market landscape
• Travel as needed
Desired experience and educational background:
• Must possess qualities of being a self-starter with ability to work with a sense of urgency, keen to removing obstacles and ability to successfully influence to a desired conclusion
• Must have strong communication skills and be a dynamic speaker
• Deep knowledge of the payments eco-system, key players and fundamentals of customer experience journey
. Must feel comfortable in a highly visible role that requires heavy interaction with key market players and stakeholders
• Strong financial acumen and ability to develop complex business cases
• In depth experience executing and managing sales strategies
• Demonstrated expertise and success leveraging payments products, global payment network rules, and services
• Successful track record as a lead role in complex customer negotiations with senior stakeholders
• Minimum of 10 years' experience in Sales and Account Management preferred
• Bachelors and Masters degreed required.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard's security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
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