Director, Product Management Job Listing at Mastercard in Purchase, NY (Job ID R-230108)

Description

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Title and Summary

Director, Product Management Mastercard Loyalty Solutions is the world's largest loyalty company, a service division within Mastercard that provides reward programs, offers, and benefits to both financial institutions and merchants. We manage over 600 million accounts on our loyalty systems, serving over 2,000 global clients. We offer an end-to-end outsourced service and are at the forefront of next-generation loyalty solutions, including Merchant Offers, Pay with Points, Promotions, and more. Our global team consists of 900 loyalty specialists working across the world, leading the integration of loyalty with payments.

Offers is focused on driving revenue through our proprietary platform and merchant network. We are on a transformational journey, with ambitious goals and currently seeking a Director of Merchant Offers, Global Merchant Sourcing to join our product organization and be accountable for managing a Global merchant sourcing team and aggregator partners. The leader will focus on ensuring ongoing delivery of relevant content and global coverage for existing customers and prospects. The ideal candidate will have a proven track record in product management and delivering on sales objectives.

Responsibilities
• Develop, lead and execute global merchant strategy which includes identifying the right partnerships, targets, offer types, categories, segmentation and other campaign levers to support offer program performance and growth in markets we serve globally.
• Manage a Global (multi-region, multi-country) team of sourcing leads, to deliver significant merchant content to those respective markets.
• Responsible for talent planning to ensure sufficient global coverage to deliver content to existing and new business opportunities.
• Provides thought leadership and strategic direction on merchant sales opportunities needed to onboard new merchant partnerships.
• Leverage merchant offers analytics to obtain data needed to find growth and optimization opportunities.
• Develop, monitor and report on program KPIs as well as track aggregator performance to ensure quality and budget efficiency to draw necessary recommendations as needed.
• Maintain and grow revenue targets and volume of offers through direct and aggregator relationships.
• Manage budgets for efficient use of merchant funding, resources and other relevant P&L expenses.
• Ensure we are developing solutions and services that are needed to manage ongoing merchant demands, trends and grow share of wallet in advertising spend.
• Leads and develops global best practices, enhances processes between regional Merchant Teams, Global Operations, and Product teams.
• Maintain and deliver training materials that articulate clear success expectations and operational requirements needed that feed the offers platform.
• Develop Global materials to be shared with regions, to lead Quarterly Business Reviews, Monthly analytics, ad hoc Case studies to drive product value via analytics

Experience
• The ideal candidate will have a minimum 8+ years of experience in product management, ad sales, ad-tech and salesforce
• Previous merchant loyalty marketing or related digital marketing experience
• Experience in Ad Tech / Marketing advertising ecosystems, platforms and/or technology
• Demonstrated ability to act with a persistent and relentless sense of urgency
• Proven ability to manage multiple projects at a time while paying strict attention to detail
• Excellent verbal, presentation, and written communication skills with ability to effectively communicate to many audiences, from technical resources to client marketing leads
• Team management and development
• Analytical Thinking/Problem Solving
• Bachelor's degree required
• Competency with Microsoft Office including Word, Excel, and PPT
• Travel Required - ~25% Mastercard is an inclusive equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.

Pay Ranges

Purchase, New York: $170,000 - $273,000 USD

 Apply on company website