Description
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Director, Strategy & Operations - Security Solutions Who is Mastercard?Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.
Overview
Mastercard Security Solutions organisation (SSO) in Eastern Europe Middle East & Africa (EEMEA) leverages world-class security products and services to lead multi-product commercialization initiatives. It is part of Mastercard Services organisation.
As part of this organization the Director, Strategy & Operations, Security Solutions Organisation is responsible for:
• Define and drive execution of 5-year strategy for Security Solutions Organisation in EEMEA
• Create deep-dive analysis for strategic growth areas including pricing and operational excellence
• Ideate and create in collaboration with the Services and SSO organisation key strategic initiatives covering network level initiatives, synergies within Services, regional acquisitions and investments, new distribution networks, new revenue streams, customer success etc.
• Lead the sales enablement effort across all SSO product verticals.
• Create execution plans for key strategic initiatives.
• Help shape internal and external communication for EEMEA SSO including voice of customer, market research etc.
• Create compelling communication narratives for key updates to EEMEA leadership- region and Services
• Help to create compelling solution sets comprising of SSO solutions targeted for the different customer segments.
• Support Product vertical leads to develop and implement go-to-market strategies across target C&I solution bundles in partnership with other Mastercard consumer facing product teams
• Support in engagement with the various divisional expert teams and sales teams to build out a detailed go-to market strategy for the EEMEA region.
This role will work closely with internal Product vertical leads in SSO – both within EEMEA and globally. This role will interact with other parts of Services and the region including but not limited to other Product verticals, Country, Sales and Customer Success.
This role will report to the SVP of SSO EEMEA
All About You:
• This position requires experience at firms like Bain, BCG, McKinsey or the Big 5. Experience in the strategy teams in Financial Institutions would also be valued. Ideally experience will be in strategy development space and also some exposure to operational improvement projects
• Person ideally has payment experience either via projects, experience at Issuer, Acquirer or Merchants
• Very Strong written and verbal communication skills, along with Project Management and planning skills
• Excellent problem-solving skills with an ability to identify key issues, structure analysis and synthesize large amounts of data, and provide recommendations effectively
• Highly collaborative and self-driven individual who is a fast learner and has experience in interim product management roles
• Strong interpersonal and leadership skills to influence and build credibility; team oriented, collaborative, diplomatic, and flexible
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard's security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
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