Description
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Director, Technology Regulatory Resilience Director, Technology Regulatory Resilience (Product Management - Technical)Overview
As the Director for Technology Regulatory Resilience, you will lead Mastercard's efforts across the European region to meet and exceed resilience mandates from regulators, ensuring our technology landscape is secure, available, and future-proof. This is a high-impact, high-visibility role at the intersection of regulatory technology, product management, and operational excellence. You'll serve as the regional thought leader and program owner, aligning Mastercard's technology assets and strategic roadmap with evolving expectations such as DORA and PSD3.
Role/Key Responsibilities
• Strategic Leadership: Own and evolve the regional technology resilience strategy aligned to Mastercard's global regulatory execution roadmap.
• Regulatory Engagement: Represent Mastercard's technology position in regulatory consultations and supervisory engagements with central banks, regulators, and high-level partners.
• Program Governance: Lead regional execution of the Technology Regulatory Resilience portfolio, driving prioritization, execution planning, and measurable outcomes.
• Risk Stewardship: Conduct resilience risk assessments and design prevention-oriented improvements across edge infrastructure and critical platforms.
• Cross-functional Influence: Collaborate with Product, Public Policy, Legal, Engineering, and Operations to embed resilience-by-design principles in our infrastructure and services.
• Innovation & Foresight: Act as a resilience evangelist, advising on technical designs, control frameworks, and architecture trade-offs that align with next-gen fintech, card payments, real-time payments, and open banking.
• Engagement: Engage with Europe product vertical heads in articulating resilience risks, problem discovery, resolution, and risk prevention to define execution plans.
All About You/Experience
• Around 15 years in technology with deep expertise in resilience, regulatory compliance, or risk within card payments, fintech or financial services.
• Strong understanding of European regulatory regimes (e.g., DORA, PSD3, ECB guidance, SIPS).
• Proven leadership in delivering large-scale, cross-border regulatory or risk technology programs.
• Strong communication and influence with senior leaders, regulators, and external partners.
• Excellent analytical and problem-structuring skills; capable of balancing regulatory detail with architectural vision.
• Fluency with resilience principles (e.g., SLOs, RTO/RPO, failover) and secure-by-design practices.
• Experience in platform modernization, distributed systems, APIs, and modern payments ecosystems. Collaborative, proactive, and accountable with a high level of ownership and curiosity.
• Experience in a consultancy or technology regulatory advisory capacity is a strong plus.
• A strong believer in “resilience by design” and prevention-first engineering principles.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard's security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
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