Manager, Account management Job Listing at Mastercard in Paris, Île-de-France (Job ID R-251736)

Description

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Manager, Account Management We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Overview:
You'll be joining the Mastercard Digital Partners team in France focusing on identifying and building strong partnerships throughout the non-traditional payments value chain to achieve continual growth in the French market. These partners represent some of the most entrepreneurial and innovative organizations Mastercard works with today.
You will report to the VP, Head of Digital Partners, taking responsibility for all Mastercard related topics with several key French Electronic Money Institutions or Payment Institutions, including owning the relevant customer P&L's and driving strategic planning and solution selling, with an emphasis on Core payments, Digital, Services and New Flows solutions through building and broadening our overall relationships at all levels of the customer.
We are seeking a dynamic, results-driven and experienced professional with banking and/or payments, management consulting, or technology sales experience that can bring a technical aptitude to strategic problem-solving to address customer challenges and opportunities and drive relationship growth and profitability. This position is ideal for someone with a strong business acumen who is a collaborative thought leader, has strong project management discipline, has experience deepening relationships, understands both the consumer and commercial cards space, its competitive landscape and operates proactively

Role & Responsibilities:
In this client-facing position, you will:
• Provide superior strategic account management driven by robust planning – building a deep understanding of customer needs, defining creative solutions to meet those needs, and working effectively across internal functions to bring together the resources required to deliver enhanced value to the customer.
• Identify and develop new business opportunities through account planning strategy that provide the best potential for future business growth, and appreciable return on financial investments. Qualify opportunities before collaborating with internal experts (Products & Services, Customer Delivery & Implementation..) to then progress the sales process.
• Support strategically significant organizational initiatives, including cross-selling of key Mastercard products, capabilities and solutions to deepen relationships.
• Work with customers to build an in-depth understanding of their business and a point of view on how Mastercard solutions can address the needs of their business, leveraging internal stakeholders to efficiently move prospect through highly matrixed buy cycles.
• Act as a trusted partner, support your clients with new business development opportunities (e.g prospective clients as Fintechs or Corporate) by reinforcing their sales effort, sharing market knowledge and thought leadership and ensuring effective project implementation
• Develop detailed business cases, including financial analysis/modeling. Negotiate, execute and manage the customer contract agreement process, ensuring global linkage of resources and information sharing
• Conduct quarterly business reviews, annual planning sessions and workshops (products, thought leadership..)

All About You:
• Self- starter with a strong commercial & technological acumen; demonstrated track record of planning, managing and closing complex, competitive sales efforts and delivering results in a fast-paced environment with a sense of urgency and accuracy
• Acute understanding of the payment value chain and tech companies/business startups; Strong knowledge of the French fintech ecosystem, including key players, market trends, and regulatory environment.
• Strong interpersonal and networking skills. Strong team spirit
• Excellent written and verbal communication and negotiation skills, with fluency in both French and English. Proven ability to engage with C-suite executives and influence decision-making processes;
• Ability to navigate large organizations and influence without direct authority; Ability to build and maintain internal relationships with senior management and key stakeholders, gaining support for the strategic direction of the business;
• Collaborative and results-driven approach to problem-solving.
• Educational background: Business School/MBA/Engineer/Master degree required
• You will be based in Paris, France.

If you're passionate about shaping the future of financial services & payment, and driving innovation with leading-edge solutions, we invite you to apply for this exciting opportunity with Mastercard.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

 Apply on company website