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Company: Mastercard
Location: Gurugram, HR, India
Career Level: Mid-Senior Level
Industries: Banking, Insurance, Financial Services

Description

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Manager Master Data Management The Master Data Management (MDM) team, operating within Mastercard's AI and Data Office, plays a pivotal role in defining and executing the enterprise-wide MDM vision. Through the Data Quality and Sources program, we deliver robust MDM solutions that support Mastercard's strategic initiatives, including: Merchant Data Quality Enhancement, Company Registry Development, Deal-to-Dollar Enablement Across Customer and Product Lifecycles, Customer and Supplier Master Data for Finance and Finance Systems Modernization.

Our long-term vision is to establish a unified, multi-domain master data platform. The initial phase will integrate key domains such as Merchant, B2B Legal Entities (Customers and Suppliers), Sales Accounts, and Products. Future phases will expand to include Contacts and Consumer data, enabling a comprehensive and scalable foundation for data-driven decision-making across the organization.

Manager, Master Data Management
Location: India Pune/Gurgaon
Reports to: Vice President, Master Data Management

About the Position

The Manager of Master Data Management (MDM) is responsible for leading the execution of Mastercard's MDM strategy within the Finance domain. This role is instrumental in shaping and implementing the strategic vision for MDM initiatives, ensuring alignment with broader enterprise data governance goals.

In close partnership with Business stakeholders and technology stakeholders, the Manager will implement and operationalize MDM and governance practices to uphold the consistency, accuracy, and integrity of financial data assets. The role demands strong subject matter expertise, cross-functional collaboration with stakeholders across Finance, Franchise, Product, Corporate, Mastercard Technology, and global business units to drive and sustain the data management strategy.

As a subject matter expert in master and reference data management, this individual will represent the Office of the Chief Data Officer (CDO), offering leadership, guidance, and best practices to promote enterprise-wide data excellence.

Key Responsibilities
• Strategic Leadership & Execution: Define and implement master data management (MDM) strategies and policies aligned with business objectives. Ensure timely delivery of MDM initiatives and continuous improvement of data processes.
• Program & Platform Management: Lead the MDM workstream, including requirements gathering, solution design, implementation, and maintenance of MDM platforms (e.g., Reltio, Informatica). Oversee system upgrades, migrations, and new deployments.
• Design & Implementation: Design and implement Master Data Management (MDM) solutions aligned with strategic business objectives and guided by leadership direction. Key responsibilities include gathering requirements, architecting solutions, configuring platforms such as Reltio, and maintaining ongoing operations. This role also oversees system upgrades, migrations, and new deployments, ensuring timely execution of MDM initiatives while fostering continuous improvement in data management practices.
• Cross-Functional Collaboration: Serve as a liaison between IT, business stakeholders, and data governance teams to ensure seamless integration and adoption of MDM solutions across enterprise systems (e.g., Oracle Financials, Coupa, Salesforce, Mastercard Billing System) .
• Data Quality & Governance: Oversee data quality initiatives including profiling, cleansing, enrichment, and lifecycle management. Monitor and report on data quality KPIs. Partner with governance teams to establish and enforce standards, frameworks, and best practices across finance master data domains (e.g., customer, product, supplier, legal entity).
• Automation & Integration: Drive automation of data ingestion and mastered data consumption processes. Ensure integration of MDM solutions with enterprise applications and data pipelines.
• Compliance & Risk Management: Ensure adherence to data privacy, quality, and regulatory requirements.
• Team Development: In future phases, manage and mentor a team of data analysts, stewards, and MDM specialists.

Qualifications & Experience
• Experience : Demonstrated experience in Master Data Management (MDM) roles within large enterprise environments, with a minimum of 3 to 5 years of relevant MDM experience and at least 2 full-cycle MDM implementations. Proven hands-on expertise in large-scale MDM platforms such as Reltio or Informatica, along with familiarity with data warehousing, analytics and ERP systems.
• Technical & Analytical Skills: Experienced data professional with strong problem-solving skills and expertise in enterprise data products and architecture. Proficient in Hadoop, Databricks, RDBMS, SQL, Alteryx, and Excel. Skilled in data integration, metadata management, and taxonomy modeling. Adept at designing scalable data platforms, including data lakes, warehouses, lakehouses, and real-time pipelines. Proven ability to lead data strategy and unify fragmented ecosystems in complex organizations.
• Industry Knowledge: Familiarity with Mastercard data domains (e.g., customer, product, financial master data) is preferred.
• Leadership & Influence: Proven ability to drive organizational change, establish governance frameworks, and influence cross-functional teams without direct authority. Preference for candidates with people management experience or a demonstrated appetite for leading and developing teams.
• Communication & Collaboration: Exceptional interpersonal, written, and verbal communication skills. Demonstrated success in stakeholder engagement and cross-functional collaboration.
• Mindset: Self-starter with a balance of strategic thinking and hands-on execution. Ability to deliver results under tight deadlines.

Corporate Security Responsibility


All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

  • Abide by Mastercard's security policies and practices;

  • Ensure the confidentiality and integrity of the information being accessed;

  • Report any suspected information security violation or breach, and

  • Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.




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