Description
Our Purpose
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.
Title and Summary
Manager, Product Management The Manager, Debit and Network Products will join a team driving new innovative products and services for Mastercard's global core payments network. The successful candidate will help define our technology, leading efforts from an initial problem statement and analysis, through development of options, presentation to leadership, leading into implementation. The role will involve data and financial analysis and close review of the technical functioning of our systems – and will also demand the ability to develop a strong business understanding of market needs and to assess the costs and benefits of alternative solutions to Mastercard and to customers. It will call for close collaboration with internal technical teams, regional market-facing teams and customers, product teams and other business owners within Mastercard to identify needs, shape our approach, and drive alignment around our proposals.The role
Engage internal product teams and business owners, as well as regional market-facing teams and customers around the world, to identify and understand network needs and challenges
Develop new innovative solutions and implement new on-behalf and value added Mastercard services
Perform analysis of internal data to size problems and opportunities, evaluate potential costs and revenues, understand geographic variation and customer behavior, and identify opportunities for improvement
Collaborate closely with internal technology teams to develop a clear perspective on the systems and technical challenges behind a business need or problem statement – spend lots of time quizzing system experts and reviewing documentation
Identify and validate alternative strategies to address those needs, with customer, business, technical, franchise and legal input as needed
Maintain an independent mindset and view of the facts, develop a strong view of the best available approaches, make a compelling case and push hard for the right outcome – and stay flexible and pragmatic in your approach to getting things done
Work with technical partners to estimate the cost of proposed enhancements, prioritize them and propose roadmaps for network components
Build strong relationships with other business and technical teams whose input and support you will need to get to the right answer and see it implemented
Develop narratives and visuals marshaling facts and analysis to support your recommendations, present them to key decisionmakers, and drive alignment among other teams and support from leadership
Develop go-to-market strategies, identifying target or pilot regions or customers, driving customer engagement and communications, proposing any pricing or economic impact, and working with internal delivery teams to ensure successful rollout – independently or in partnership with business owners as needed
The candidate
Prior experience in payments is strongly preferred
Good Mastercard payment network knowledge is a plus
Previous experience with product commercialization strategy including customer integration planning is a plus
Self-starter and quick learner with ability to work independently
Ability to thrive in fast-paced environments; flexibility to handle rapidly changing scenarios
Ability to work with ambiguity and manage complex projects; successfully manage multiple responsibilities and tasks
Willingness to dive deep and learn about our technology, system structure, and rules
Strong analytical and problem-solving skills
Strong data and financial analysis skills and experience
Superior communications, presentation and interpersonal skills
Strong visual presentation skills, including data visualization and the ability to produce clear, compelling slides and stories
Strong project management skills – strong organization and task management is expected
Strong collaborator, ability to work cross-functionally
Ability to build and leverage relationships within and outside the organization to drive results
Ability to interact with varying levels of leadership across the organization and with internal and external clients; ability to lead and influence at all levels
Willingness to travel selectively across Mastercard locations if and when needed
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard's security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
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