Manager, Products and Solutions Job Listing at Mastercard in Mumbai, MH (Job ID R-269834)

Description

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Manager, Products and Solutions Overview

Join our Merchant Cloud team and play a pivotal role in accelerating the commercial scale-up of Mastercard Payment Gateway Services (MPGS) —the foundational platform powering Mastercard's Merchant Cloud proposition. This is a high-visibility, client-facing role focused on driving adoption, revenue growth, and market expansion of Mastercard's core online payment gateway across merchants, acquirers, and ecosystem partners.

You will work at the front line of commercialization, partnering closely with sales, product, and account teams to position Merchant Cloud as the infrastructure of choice for digital commerce. Your mandate is to translate MPGS platform capabilities into compelling, differentiated value propositions that unlock growth, deepen client relationships, and scale Merchant Cloud across markets.

This role is ideal for someone looking to build a career at the intersection of business development, product commercialization, and digital commerce—while directly shaping how Mastercard's next-generation payment gateway and merchant infrastructure is taken to market.

We're looking for a sharp, commercially minded, and driven individual who thrives in fast-paced environments and is eager to grow into a product and commercial leadership role. You'll be part of a team building Mastercard's digital commerce ecosystem—with MPGS at its core—one client win, expansion, and partnership at a time.

Are you motivated by a fastpaced environment where you are viewed as a trusted commercial and platform expert for clients and partners?

Do you have a passion for working directly with customers to drive adoption of a core payments platform and unlock measurable commercial outcomes through consultative engagement?

Are you agile, commercially curious, and excited to contribute to a flagship digital payments platform with a high bar for execution and results?

Are you driven to win and energized by making a tangible impact within the nimbleness of a growth-oriented, entrepreneurial team?

Shape

Role

Serve as a commercial and platform subject matter expert for Merchant Cloud, with primary focus on Mastercard Payment Gateway Services (MPGS) as the core solution supporting online payments and digital commerce.

Lead client engagements related to solution positioning, value articulation, market expansion, and competitive differentiation across merchants, acquirers, and partners.

Partner closely with sales, account management, partnerships, and product teams to support deal pursuits, client onboarding, expansion opportunities, and go-to-market initiatives.

Manage and grow business relationships with key merchants, partners, and acquirers, acting as a trusted advisor on Merchant Cloud's capabilities, roadmap, and commercial use cases.

Conduct regular business reviews with key customers to assess MPGS performance, adoption, and growth opportunities, strengthening long-term commercial alignment.

Assess customer needs and business objectives, clearly set expectations, and coordinate internal stakeholders to drive timely and effective outcomes across the platform.

Support commercialization activities including pilots, launches, market readiness, and enablement of internal and external stakeholders.

Maintain strong awareness of industry developments, emerging commerce models, and competitive gateway offerings to inform positioning and strategic recommendations.

Contribute to launch and release readiness by validating customer impact, messaging, and adoption considerations ahead of market rollout.

Research and evaluate new growth opportunities, partnerships, and expansion strategies that further embed MPGS as the backbone of Merchant Cloud, delivering clear, data-backed recommendations to leadership.

Shape

All About You

Bachelor's degree in business, commerce, communications, technology, or an analytical field, or equivalent professional experience; advanced degree desirable.

Demonstrated experience in business development, product commercialization, consulting, or client-facing roles within payments gateways, digital platforms, fintech, ecommerce, or banking.

Strong commercial acumen with the ability to translate payment gateway and platform capabilities (ideally MPGS or similar) into customer value and revenue opportunities.

Exceptional written and verbal communication skills, with confidence engaging senior client and partner stakeholders.

Proven ability to manage complex client situations, influence outcomes, and navigate ambiguity in a matrixed environment.

Passion for digital commerce, payments innovation, and scaling platform-based infrastructure solutions.

Self-starter mindset with comfort operating in lean, agile teams driving growth of a core product platform.

Ability to explain technical or gateway-related concepts in clear, business-oriented language.

Strong cross-functional collaboration skills, with experience working across sales, partnerships, product, and operations teams.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

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