
Description
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Manager, Software Engineering Our Purpose:We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion (https://www.mastercard.us/en-us/vision/who-we-are/diversity-inclusion.html) for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.
Overview:
The Mastercard Identity team is seeking a Manager of Software Engineering to lead our Platform Resiliency team. This role will be central to owning quality and reliability through tools and practices. You will lead a global team of software engineers while closely collaborating with product and engineering teams to coordinate end-to-end performance, quality and reliability of our APIs, UIs and other software that operates at a global scale.
We are looking for a leader who combines strong technical expertise with strategic thinking and a passion for innovation. If you are excited by the opportunity to innovate and lead a Quality Center of Excellence, mentoring high-performing teams, and working across time zones—including occasional early or flexible hours to coordinate with Europe — this is the role for you.
This is a hybrid position based in Vancouver, Canada, requiring three days per week onsite.
Role:
• Lead a multi-disciplinary team of engineers to design, develop, and deliver scalable software platforms and tools for performance, end-to-end and other forms of comprehensive testing.
• Be accountable for measuring reliability and quality metrics and enabling a global engineering team to drive improvement.
• Explore opportunities to incorporate cutting edge AI tools to increase efficiency of all of the SDLC that isn't writing code.
• Be comfortable collaborating across a large enterprise.
• Collaborate with product and business leaders to translate business needs into technical solutions, using Agile methodologies.
• Champion engineering best practices, including test automation (BDD), CI/CD, and performance monitoring.
• Evaluate and introduce new technologies aligned with Mastercard's enterprise architecture standards.
• Support operational excellence by improving platform reliability, scaling, and maintainability using data and metrics.
• Mentor and grow talent, fostering a culture of innovation, collaboration, and high standards within the engineering team.
• Ensure platform security and compliance, while balancing speed of delivery and long-term maintainability.
• Drive continuous improvement in the software development lifecycle, ensuring alignment with Mastercard's technical and business strategies.
All about you:
• Proven experience leading engineering teams delivering scalable, production-grade applications—preferably in an Agile/Scrum environment.
• Strong technical skills in Java, Spring Boot, and RESTful microservices architecture.
• Experience with end to end testing of multi-tier REST APIs and UIs.
• Solid understanding of modern web development (e.g., React, Angular, NodeJS, GraphQL).
• Deep expertise in testing strategies, frameworks, and automation tools for multi-tier REST APIs and UIs.
• Passionate about driving innovation in the testing space through AI-powered testing strategies
• Expertise with CI/CD pipelines, using tools such as Jenkins, GitHub Actions, or similar.
• Deep expertise in troubleshooting distributed systems and guiding long-term architectural improvements.
• Strong communicator with the ability to evangelize complex ideas to both technical and non-technical stakeholders.
• Passionate mentor who invests in team development, sharing knowledge and sponsoring team members' growth.
• Proven ability to work collaboratively across global teams, navigating cultural and time zone differences effectively.
• Enthusiastic about applying enterprise tools and metrics to drive SDLC improvements and platform evolution.
• Strategic thinker who aligns technical decisions with business priorities and industry trends, acting as a key technical voice for the organization.
• Bachelor's degree in Computer Science, Software Engineering, or a related field (or equivalent practical experience).
#AI3 Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard's security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Pay Ranges
Vancouver, Canada: $127,000 - $203,000 CADApply on company website