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Company: Mastercard
Location: Santiago, Santiago Metropolitan Region, Chile
Career Level: Director
Industries: Banking, Insurance, Financial Services

Description

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Principal, Advisors & Consulting Services, Marketing MasterCard Advisors Consulting Services: Principal

Our Purpose
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient (DQ) drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation, and delivers better business results.

The Services organization drives Mastercard's growth by providing innovative services to customers. Services focus on customer needs by integrating our data, technology, insights, and expertise and boosts business growth. Representing almost half of Mastercard revenues in some markets, services are crucial to our success

The Advisors & Consulting Services group has five specializations: Performance Analytics, Strategy & Transformation, Business Experimentation, Marketing, and Project Management.

We are looking for passionate and talented professionals, who share our vision for data-driven consulting, to join us and take a leading role in shaping the growth of our team, focusing on Marketing.

Role
As a Principal you will be a trusted client business advisor, and lead client engagements across a range of industries and types of projects. You will lead engagement teams to best in class insights and project deliverables. Leading the work of the project delivery team, you will provide subject matter or industry expertise, be a resource to others to identify creative and efficient solutions and guide the team to business-focused solutions and recommendations that drive client value. Responsibilities within project management will include owning mid- to senior-level client relationships and proactively engaging in the client agenda, internal culture, and relationship risks.

This implies driving the problem solving process, defining a work plan & executing it, managing junior resources and/or third party vendors, managing the day-to-day relationship with clients, and developing & delivering presentation materials.

As a people manager, you will mentor and coach junior teammates outside of direct engagement teams and engender effective contribution to Mastercard's knowledge management and best practices. At Mastercard, you are expected to not only have a tremendous impact in transforming our clients but also have a leading role in shaping the organization's future.

In particular, the candidate should be able to:
• Rigorously and logically identify, with senior oversight, the issues impacting the project
• Lead problem solving efforts and structure the project work plan
• Lead and manage the project team
• Oversee the accuracy, quality and timeliness of sophisticated, hypotheses-driven and fact-based analysis to be conducted
• Develop conclusions and recommendations
• Develop compelling presentation materials, following well-structured storylines
• Deliver effective presentations to client executives
• Develop effective working relationships with mid-to-senior level client executives
• Coach and provide feedback to junior resources

Education and Qualifications:

• Undergraduate degree required
• MBA or relevant post graduate degree required

Experience and skills:

• 4-6 years of work experience in a top rated management consulting firm
• Experience marketing
• Payments industry experience desirable
• Ability to work on a team or independently
• Excellent verbal and written communication skills
• Strong analytical skills and attention to detail
• Ability to multi-task in a fast-paced, deadline-driven environment
• Local language and English proficiency required

Corporate Security Responsibility


All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

  • Abide by Mastercard's security policies and practices;

  • Ensure the confidentiality and integrity of the information being accessed;

  • Report any suspected information security violation or breach, and

  • Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.




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