Description
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Principal, Services Business Development OverviewThe Services Business Development team is a key differentiator for Mastercard, providing the cutting-edge services that help our customers grow. Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base. Centered on data-driven technologies and innovation, these services include payments-focused consulting, loyalty and marketing programs, Test & Learn experimentation, and data-driven information and risk management services. Client verticals include Financial Institutions, Retail & Commerce and Digital Partners, Governments, and many others.
An exciting opportunity to work with some of Mastercard's most important global and regional clients particularly in the CNPF (Commercial and New Payments flow) space across the AP Region, and working as a trusted and valued service partner within the Services BD incubator team to drive innovation and growth opportunities across the region.
Key responsibilities include:
Generate and maintain Services revenue opportunities with strategically important SME and Commercial issuers, acquirers and ecosystem participants across Asia Pacific
Work with regional internal Commercial and New Payment flows leadership and stakeholders to identify Services opportunities across all AP Markets
Foster strong relationships with key client executives, as well as internally with key Mastercard stakeholders that tie directly to ROI, and are built on a foundation of trust and value creation
Support the development of creative business solutions for complex business problems across the Services business, including consulting, insights and analytics, Test & Learn, loyalty, marketing services and security solutions etc
Managing sales pipeline, advancing early stage opportunities to approvals and signature, with continued engagement post sales, e.g., project delivery
Proactively identify customer risk and opportunity signals; develop comprehensive strategies to combat and/or limit erosion
All About You
Working experience with financial institutions, including payments and/or business banking with strong understanding of SME and Commercial Banking landscape and product offerings
Strong commercial drive with ability to build and monetize senior client relationships based on empathy, thought leadership and subject matter expertise
Preferably strong consulting and / or data driven solution selling background
Strong networker across relevant stakeholder base with the ability to listen, build common ground and influence to effectively advance business opportunities and generate revenues
Strong communication and presentation skills and an ability to establish credibility with C-level executives
Strategically focused and solution oriented with proven history of dedicated, high-energy, patient, and customer-centric behavior
Leverage and synthesize data to analyze business challenges and opportunities
Embrace a high performance culture and embody a “can-do” attitude
Balance working autonomously and seeking direction when required within a complex environment
MBA/post graduate preferred
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard's security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
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