Senior Analyst, Franchise Growth & Enablement Job Listing at Mastercard in Singapore (Job ID R-257528)

Description

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Senior Analyst, Franchise Growth & Enablement About Franchise
The Franchise model is the cornerstone of our success, fostering trust and confidence in our brand for nearly 60 years. It's the driving force behind our competitive edge, enabling global operations at scale and driving innovation in traditional as well as new payment flows. Through this powerful business model we ensure that everyday hundreds of millions of consumers and merchants make payments and accept payments with complete peace of mind. The Franchise team shapes the payments ecosystem by setting standards, onboarding new participants, resolving disputes, and ensuring the safety and integrity of our network. We are committed to ensuring we have a long-term, healthy, and sustainable ecosystem that supports the continued growth of Mastercard. Be part of a team that is not just leading but redefining the world of payments.

Overview
The Franchise AP Regional Team is seeking a Senior Analyst, Franchise Growth & Enablement. In collaboration with the Vice President, Franchise Growth & Enablement, you will support the execution of Mastercard's Customer Risk Management principles and partner with regional stakeholders. This role plays a key part in providing operational and analytical support to onboard Mastercard network participants across the Asia-Pacific region, ensuring compliance with Mastercard requirements and local regulations.
You will help drive alignment between Franchise Growth & Enablement and cross-functional teams to scale Mastercard's cross-border and domestic products and services.

Role Responsibilities
• Support customer onboarding and registration processes, including responding to ad-hoc customer requests.
• Assist in implementing Franchise strategies that enable growth of new business initiatives in cross-border and domestic payment products.
• Collaborate with Account and Product teams to support opportunities in core businesses, multi-rail flows, and emerging segments (e.g., installment providers, fintech).
• Provide operational support for Franchise Solutions Accelerator initiatives, including customer training and education programs.
• Work closely with internal stakeholders to ensure timely and accurate support for customers.
• Apply internal risk-based decision-making models during assessments to maintain brand integrity and support new payment solutions.
• Manage administrative tasks such as maintaining shared mailboxes, tracking projects and billing, and generating reports for specific markets or regions.

All About You
• Bachelor's degree or equivalent experience.
• Strong analytical and problem-solving skills with attention to detail.
• Knowledge of the payments industry and related regulatory requirements.
• Ability to translate strategies into actionable tasks and deliver results.
• Excellent interpersonal skills to collaborate across functions in a matrix organization.
• Self-motivated team player with a focus on execution and results.
• Comfortable working independently with minimal supervision.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

 Apply on company website