
Description
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Senior Specialist, Product Management Our PurposeWe work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.
Job Title
Senior Specialist, Product Management
Mastercard Merchant Solutions provides seamless connectivity for customers of all types into our Payment Processing and Decisioning products. Assets formerly known as the Mastercard Payment Gateway Services (MPGS), Direct Services Access (DSA), Networks Exchange (NEX), PaybyAccount (PbA) and Private Label Card Programs are now consolidated under a single Gateway portfolio.
This product management team is part of a global product function at the center of payments innovation delivering leading customer experiences through our connected gateway. As part of this remit the team is responsible for defining the strategy, and executing the delivery of, market-leading payment gateway products & value-added services to our acquirers and merchants on a global basis.
Revenue Optimization team, within Merchant Solutions, plays a pivotal role in Pricing Optimization, Customer Insights, Business Insights & Performance, Deal Governance and Revenue Optimization. Data Analytics specialist is a high importance role, responsible for identifying revenue optimization opportunities through extensive data insights and business acumen.
This highly visible Senior Specialist role will be critical to advancing the team's priorities through collaboration across the company. This is the ideal role for someone seeking exposure to a broad spectrum of functions including strategy development, product development and management. The role will report to the VP, Revenue Optimization Lead. Responsibilities will vary to meet the most pressing business needs but can include:
• Collaborate with Revenue Optimization team to explore, clean and analyze large data sets using Excel, Python, and Alteryx
• Provide actionable insights and recommendations to support data backed decision-making and business growth by applying statistical models and ML techniques
• Gain insights & information from large text based documents & translate them into structured databases
• Continuously innovate and identify automation opportunities, processes, and tools for increased business efficiency
• Build and maintain dashboards using Tableau or Power BI to communicate pricing and revenue performance metrics to business stakeholders
• Support the creation, documentation, and rollout of pricing playbooks to guide consistent, data-driven pricing strategies across markets
• Prepare and conduct global training, intro meetings and other events
• Engage with other teams as needed to continuously improve processes
• Participate/collaborate in strategic projects
• Work with other functions (Product, Legal, Billing, etc) to support, drive and implement price and billing optimization initiatives as need it
• All About You
• Bachelor's Degree required
• Strong experience in Data Ingestion, Cleaning & Processing using Excel, SQL and Python
• Experience designing and maintaining interactive dashboards in Tableau or Power BI
• Highly motivated with strong work ethic and ability to act with urgency and flexibility to drive results, especially in an ambiguous environment
• Great interpersonal and collaborative skills to develop relationships and partnerships with a broad range of individuals throughout the organization
• Previous exposure to pricing analytics or revenue optimization projects is a plus
• 3+ years of experience in data analytics, pricing analytics, or a similar field
• Enthusiastic, Inquisitive, and creative – with ability to propose efficient & scalable solutions to existing challenges and carving their own path
• Comfortable working with large, complex datasets and navigating ambiguity in business goals and roadmaps.
• Self-starter / motivated to work independently and as an effective team member
• Confident and comfortable with engaging executives, presenting with conviction
• Strong analytical and modeling tools experience and adept to learn new tools
• Strong intellectual curiosity, out of the box thinker, creative, with strong analytical skills, proficient with data and knowledgeable of Mastercard data (Warehouse, Incentives, etc) a plus
• Ability to interpret contract terms, strong verbal and written communication skills
Corporate Security Responsibility
Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must:
• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard's security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
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