Description
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Senior Specialist, Program Management Security Solutions Synergy Products Overview:Mastercard's new Services organization brings together our innovative product offerings across Customer Acquisition & Engagement, Security Solutions, Business & Market Insights and Open Banking. This new structure lays the foundations to maximize our capabilities and accelerate growth.
Security Solutions Organization (SSO) has an ambition to drive synergies across the broader Services Organization. Many of our solutions are complementary – pairing them unlocks revenue opportunities while helping us to deliver even more value to our customers.
As a Senior Specialist, you will support the delivery of the Synergy program across regions to drive growth within our Services business and address the evolving needs of our customers. You will play a key role in enabling execution through data-driven decision making within a high matrixed organisation.
Responsibilities:
• Support the planning, coordination of Synergy program by bringing data driven insights to decision making
• Track milestones, manage dependencies, and coordinate workflows to ensure programs are delivered on time and within scope
• Deliver actionable insights to the Synergy team across the full solution lifecycle from lead generation through post-implementation by mapping and automating data from multiple sources to support robust performance analysis and decision-making
• Collaborate with Data and Analytics function, and Product teams to align on data requirements, dashboards, and insights
• Development of program documentation and solution packages with support from the Synergy squad
• Facilitate agile ceremonies (e.g., stand-ups, retros, sprint planning)
• Assist in identifying and managing program risks, issues, and mitigation strategies
• Build and maintain strong working relationships across all enabling functions
All about you:
• Experience in program or project management, preferably in financial services
• Experience working in matrixed organisations with distributed teams across geographies
• Strong understanding of data lifecycles, including data ingestion, transformation, reporting, and governance
• Proficient in extracting and integrating data from multiple sources using SQL and Python
• Proficiency with program management tools: Jira, Confluence, and data tools such as Tableau, Power BI
• Solid communication and organisational skills with the ability to manage multiple work streams concurrently
• Working knowledge of Agile methodologies and ideally with a PMI-ACP, PSM or SAFe certification or actively pursuing one
• Autonomous contributor with passion for collaborating with cross functional global teams
• Good stakeholder management skills
• Must live the Mastercard values and lead by example by performing to the highest levels expected by peers and by management
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard's security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
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