Description
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Senior Technical Program Manager OverviewThe Technology Regulatory Execution organization is a business enabler in ensuring that all Technology regulatory obligations are met at the highest standard. The team focuses on seamless execution and fulfilling technology regulatory obligations, fostering compliance and optimizing regulatory procedures.
Role
The role will support the Chief of Staff and Strategy function within the TREx organisation:
• Assist in preparation of key updates to leadership
• Support managing the TREx program, looking for opportunities to drive improvements in how streamline processes
• Help manage the VOIP cycle and drive improvements in the process
• Support the Strategy team on strategy, organization and resource management, and other executive priorities.
• Support the regular team communications and updates on the EVP TREx strategy, as well as plan, coordinate, and keep strategic contents, including EVP TREx Overviews, and Business Reviews with key stakeholders.
• Support engagement with People Business Partners to deliver an employee engagement and development strategy for EVP TREx organization, including creating a culture of high-performance, accountability and recognition.
• Promote development and sharing of best practices and knowledge that build on the MasterCard's abilities to proactively address risks and priorities.
All about You/Experience
• Interpersonal and networking skills to bring the right people together and facilitate problem solving for the organization
• Strong written communication and presentation skills for large and small audiences.
• Can run with defined work with complete independence and can manage through areas with ambiguity to bring solution or lead discussions to get to solution.
• Manages escalations with leadership effectively.
• Makes decisions when needed that show leadership - and knows when decisions should be made by the leadership team.
• Manages communications across all roles of the team effectively to ensure consistent messaging is present. Communications are tailored for the audience.
• Understands business strategy and design approaches within product, program or technology domain.
• Keeps abreast of evolving technology landscape.
• Can ask the right questions to evaluate the strengths and weaknesses to ensure appropriate trade-offs / outcomes.
• Looking for a person who continues to learn and grow independently. You value psychological safety and bring an open mind and growth mindset; role model that in action and encourage others to do the same.
• PMP certification is a plus.
• Knowledge of laws, regulations, policies, and ethics as they relate to cybersecurity and IT management (e.g., GDPR, FBA, CBA, PFMI, etc.) are a plus but not required
• Knowledge of Mastercard products and technology, security and other risk management programs and practices, a plus but not required.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard's security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
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