Senior Vice President - Engineering Job Listing at Mastercard in Arlington, VA (Job ID R-257182-Arlington, United States of America, 22203)

Description

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Senior Vice President - Engineering Digital Marketing Engineering Leader, Consumer Acquisition and Engagement, Services

Overview:

Mastercard Services is responsible for acquiring, engaging and retaining customers by managing fraud and risk, cybersecurity and improving the digital payments experience while providing value added services and using expertise, data-driven insights and execution.

Within Mastercard Services, our Customer Acquisition & Engagement business drives profitable business growth and maximizes customer lifetime value by transforming routine interactions into lasting relationships. We leverage our unique advantages in data, personalization, incentives, and optimization, in addition to our global expertise and scale, to efficiently acquire high value new customers, drive engagement and desired behaviors, and build customer loyalty. Our products encompass a full range of capabilities, including strategic consulting, campaign and creative design and execution, on-going optimization and personalization, rewards and offers, and loyalty program design and execution.

Role:

We are seeking a visionary and strategic engineering leader to drive the transformation of one of our key businesses within this group, which is poised for dramatic growth. In this role, you will play a critical role in shaping and delivering the technical vision and roadmap, unlocking synergies across our platforms, data assets, and partner relationships to create meaningful value for our customers. You will lead teams to build and scale innovative, data-driven solutions that connect consumers and retailers in relevant, impactful ways. This is a unique opportunity to lead a dynamic business into its next era of growth and impact at scale. The ideal candidate will bring proven experience developing technical strategy, building and leading high-performing engineering teams, and partnering with global and regional product executives to design and implement a clear, compelling roadmap for growth.

All About You:

Experienced engineering leader with deep Martech/Adtech industry expertise and experience in launching high-volume, low-latency global products, that are locally adapted and operate at scale. Partner closely with the Product organization to develop pragmatic roadmap that is future-compatible (cloud, on-soil, on-premises) and delivers value iteratively and rapidly in the MarTech/Adtech domain. Interface with senior executives at customers and prospects as part of solution delivery, and to develop deep industry insights. Part of Consumer Acquisition & Engagement Technology leadership team and collaborate with other program co-founders to deliver on synergies across the Consumer Acquisition and Engagement business for Mastercard.

Deep experience with tech stacks including but not limited to private and public cloud platforms (e.g., AWS, Azure, GCP, Kubernetes, Cloud Foundry, VMWare), microservices (e.g., Spring Boot, .NET Core, NodeJS), front-end (e.g., Angular, React, iOS, Android), data technologies (e.g., Oracle, SQL Server, Postgres, Spark, Databricks, Snowflake, Kafka), automated testing, AI-enabled engineering productivity with LLMs and continuous delivery practices with a proven track record of operational excellence with security, privacy, and scale.

Deep subject matter expertise in MarTech domain including media buying systems and advertising automation systems at large agencies; experience integrating with platforms like Google Ads, Adobe Advertising Cloud, Amazon Ads, The Trade Desk and Magnite; ability to guide customer journey sessions with product teams, with guidance on technology, approach, and process weighing risks and opportunities.

Awareness of global privacy initiatives across government and industry (e.g., GDPR, CCPA, post-3rd-party-cookie, Apple IDFA/App Tracking Transparency) and implications to ethical digital marketing.

Bring a “tripod” view (across engineering, product, and program management) and balanced approach to build diverse teams with an inclusive culture and develop future leaders across Mastercard Technology Hubs. Ability to travel as needed (up to 50%) across these locations to manage teams and deepen business relationships. Candidate experience should include managing 10+ engineering scrum teams distributed across continents and functional areas.

Develop and execute a comprehensive staffing plan and vendor strategy that delivers on current ramp-up needs and niche skills utilizing partner resources, while retaining intellectual property to build out a core employee team for the future.

Converge platforms for Consumer Acquisition & Engagement products, merge innovative features from acquisitions with Mastercard's large scale solutions to deliver best-in-class customer solutions; simplify operating environment, increase operational health, and reduce duplication utilizing modern engineering principles and DevOps/DataOps/MLOps techniques.

Influence internal platforms at Mastercard to support rapid and iterative development and deployment of Consumer Acquisition & Engagement products. Review value stream to reduce and eliminate manual operations of product delivery and deliver digital transformation to increase customer satisfaction and speed of delivery.

Establish and execute inspection mechanisms to analyze roadmap durability, backlog health, velocity, quality, feature throughput, product performance and use this data to drive continuous improvements.

Support revenue growth and margin expansion in the Consumer Acquisition & Engagement business. Prior experience with evaluating platforms and acquisition opportunities is desirable.

Bachelor's degree in computer science, engineering, related functional area or equivalent work experience. Advanced degree or industry certifications are highly desirable. Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more.

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