Specialist, Global SME Product Sales Enablement Job Listing at Mastercard in England (Job ID R-219829-London, United Kingdom, EC4R 3AB)

Description

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Title and Summary

Specialist, Global SME Product Sales Enablement Who is Mastercard?
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.

Overview
In virtually every country worldwide, Micro, Small, and Medium Businesses (SMEs) are the lifeblood of economic vitality. Mastercard is dedicated to enabling businesses to survive and thrive stronger than before. Our rallying cry is Empowering Every Business Everywhere. This segment is central to Mastercard's growth strategy - not only because of their global impact but also because of SMEs' significant role in the payment ecosystem as both payers and acceptors of electronic payments.
The Global Small and Medium Enterprises team is looking for a dynamic and experienced Product Specialist to join our team and drive excellence in sales enablement strategies and initiatives.

Role
Key responsibilities for this position include:

Training and Sales Enablement Development:
SME Knowledge Series: Partner with our sales excellence team to curate content, track performance, and analyze data on the SME 101 training program
Coordinate and support setting a yearly calendar of training sessions to reach a global audience.
Use data-driven methodology to measure knowledge gaps within internal stakeholders and execute training programs to address those.
Source best practice case studies and training sessions to ensure sales teams are well-versed in product knowledge and industry trends.
Oversee and track participation and success of training.
Collect market trends and competitor offerings to inform product positioning and sales strategies.

Enablement Operations:
Track and measure the effectiveness of sales enablement initiatives, making data-driven recommendations for continuous improvement.
Execute the Voice of the Customer survey, gather targeted contacts, operationalize the study, and collect feedback to produce ad-hoc reports.
Obtain best-in-class case studies across each region.
Own and manage a new SME community hub, creating and gathering content, news, and research.

Content Development:
Partner with the broader team to create workshop materials, sales collateral, playbooks, and presentations.
Partner with marketing to ensure all relevant content is regularly updated in the SME Product & Sales Center management and track the performance of the content.

All About You
Proven experience in product and sales enablement, preferably in the financial or technology sector.
Excellent verbal and written communication skills with the ability to effectively communicate with senior-level executives
Strong proficiency/advanced skillset with Microsoft PowerPoint (required)
Ability to collaborate effectively with cross-functional teams.
Analytical mindset with the ability to interpret data and make strategic recommendations.
Detail-oriented and organized, with the ability to manage multiple priorities.
Marketing, or a related field. Mastercard is an inclusive equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.

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