Technical Project Manager Job Listing at Mastercard in Dublin (Job ID R-266923)

Description

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Technical Project Manager Job Title: Senior Technical Program Manager

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

About the Role
Mastercard Academy was established over 30 years ago to help our customers and partners gain the knowledge, skills and insights needed to succeed in the world of payments. Over this time, we have developed our training offering not just in the what we deliver, but also in the how we provide it.
With over a decade of history in providing on-line education, we are evolving our remote learning capabilities to deliver a range of services and need an exceptional technical program manager to join us to help realize our vision of being the preferred learning partner for the industry.

This role has a key part to play in managing existing and new platform requirements to help us achieve success as we bring new educational solutions to our customers.
As a small technical team working on a SAAS platform, we offer great variety in the role. We are looking for an experienced technical program management professional to join our team and help us build towards the future. Our Technical Program Managers (TPM) conceptualize, rationalize, and drive multiple simultaneous projects to bring Tech and Product vision to fruition.
This role requires TPMs to work across different vendors, manage multiple stakeholders, explore different tech-stacks, manage cross-platform integrations, validate tech solutions, and ensure compliance with company guidelines on payment, data access & privacy, as well as data security. You will contribute to the strategies, roadmap, design choices, optimizing operations, vendors selection as well as choice of technology to build secure, scalable, cost effective, reliable, and resilient capabilities for customers while keeping high UX standards.
In this role, you get to dive into the tech stack, the integration patterns, the organizational capabilities, and the company wide assets that can be leveraged to provide technical solutions to customer problems. You may drive the execution of a feature through the full stack or may drive a project which spans multiple teams and integrations, reporting meaningful status along the way. All staff at Mastercard are expected to demonstrate 'Mastercard Way' cultural values every day - own it, simplify it, sense of urgency, thoughtful risk-taking, unlock potential, and be inclusive – with a relentless focus on our customers
Key Accountabilities
• You are keen, curious, and have technical acumen. You enjoy diving deep to understand platforms capabilities and underlying technologies
• You can plan, execute, and deliver projects from inception to completion related to a known technology, product, or program
• You are self-organizing and can break down a problem/task into smaller achievable chunks
• You have sense of ownership and accountability. Can work with limited guidance from peers, people leader, and other stakeholders
• You have solid comprehension and articulation skills, especially when it comes to technology. You can understand technical aspects related to platform integrations and implementations.
• You can communicate to executives, peers, and staff with impact, eloquence, and authenticity.
• You can distil information and translate technical verbiage based on the audience for effective comprehension
• You love to solve problems, come up with potential solutions before seeking inputs
• You don't shy away from asking questions, seeking support, raising concerns, and giving your opinion
• You seek to optimize and deliver more
• You are comfortable working in an environment with ambiguity and changing priorities. You tend to bring clarity and partner with stakeholders to manage priorities
• You talk 'Value'. You build understanding on what we are doing and why we are doing it. You practice '5 Whys'
• Comfortable working on the following: (experience with at least one of these technologies preferred)
o Content Management Systems
o Learning Management Systems
o SSO configurations
o Microservices APIs
o CI/CD pipeline
o 'As a Service' models, Cloud native applications, White label solutions
o User analytics tools (Mixpanel, Adobe etc.)
o Code version control and collaboration tools (Github etc..)
What a typical day would be for you.
No set routine, every day brings different opportunities to add value, optimize, and improvise. A few activities that may be performed over a period of a month working on a project:
• Own technical requirements, oversee development, lead solution validations, and plan for roll-out
• Troubleshoot and solve technical challenges that stakeholders come across
• Clearly articulate scope, timelines, dependencies, owners, actions, risks, and mitigations. Identify blocking issues and manage their resolution
• Own project communications and may be the first point of contact for the team. Ensure the right information about the status of a project is delivered to the right audience at the right time.
• Collaborate with Corp Security, Legal, Data privacy teams for various compliance requirements
• Collaborate with other partner teams (BizOps, Support, internal governance etc.) to ensure continuous progress.

Experience Requirements
• Technical/Systems Analysis: Strong analytical skills to own & manage technical projects and deliver on technology initiatives
• Demonstrated proficiency in API usage and independently capable of executing integrations using both desktop tools and the product platform's admin console, including performing API updates and managing CSV inputs as needed.
• Familiar with Single sign-on functionality specifically SAML protocol for authentication
• Experience managing technical projects and delivering technology initiatives on time and within budget.
• Experience working with cross-functional teams

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

 Apply on company website