Chief of Staff Job Listing at Matrix Medical Network in United States of America (Job ID 27862)

Description

Overview

Chief of Staff

Overview section

About Us: 

Matrix Medical Network is a leading clinical services organization that supports the needs of diverse and vulnerable populations, working with millions of individuals across the country to assess and help them manage their health risks through our large network of clinicians. We support Medicare Advantage, Managed Medicaid and Commercial plans; serving populations of all ages, from seniors to other high-risk individuals.

Matrix colleagues understand the important role every department plays in helping the members and customers we serve have the best experience possible across all touchpoints. Join our team and help create innovative strategies and solutions to make quality healthcare more accessible!

Matrix Medical Network is proud to be a Diversity, Equity, Inclusion and Accountability Employer

Why Work at Matrix? 

• The opportunity to work with one of the fastest growing companies in healthcare whose vision is to provide unparalleled quality and value to providers and members.
• A chance to work with great people on exciting projects.
• Our opportunities allow you to leverage your expertise and compassion, making a direct impact to the health and well-being of members.
• Competitive Compensation: Be rewarded for your effort and passion while making a difference in the community.

About the role:

Type: Full Time Salaried

Compensation: $245,000 (Target Salary)

Location: Fully Remote, must be in the United States

Hours: Full Time Days  

Benefits Offered to include: Medical, Dental, Vision, paid time off, paid holidays, 401K with company matching, voluntary life insurance, short term disability, long term disability, employee assistance program, health savings account, flexible spending accounts, additional voluntary benefits available. 

What to Expect:

The Chief of Staff (CoS) is a high-impact, enterprise-level role, functioning as a strategic advisor and operational partner to the CEO and Executive Committee. The role extends the capacity of the CEO and Executive Committee by driving the operational cadence, and ensuring the necessary rigor and discipline needed to scale a dynamic and fast-growing healthcare services organization. The Chief of Staff (CoS) contributes to aligning enterprise-wide initiatives, facilitating executive decision-making, and driving execution of key business priorities. This role functions as an integrator across departments, a counselor to senior leadership, a manager of high-impact cross-functional projects, and a steward of executive-level communications. The organization will function with a higher degree of clarity and purpose as efforts are prioritized more effectively, stakeholders are better aligned, and accountability is clear.

Responsibilities:

Executive Operations & Leadership Coordination

• Lead and facilitate the cadence of executive leadership operations, including Executive meetings, strategic planning sessions, and leadership reviews.
• Define and implement standard operating procedures that support executive priorities and organizational alignment.
• Serve as a proxy for the CEO in internal meetings, representing strategic intent and relaying critical outcomes and directives.
• Provide thought partnership to the CEO on strategy and operational interdependencies as appropriate.
• Serve as a liaison between the CEO/ELT and key stakeholders—including staff, payors, partners, and vendors.

• Partner with the CEO and Executive Committee to define quarterly Board meeting themes, strategic narratives, and agenda structure.
• Lead the creative planning, storyboarding, and content development process for Board presentations, ensuring clear, compelling, and aligned messaging.
• Oversee slide deck creation, including synthesis of strategic, financial, and operational data into executive-level content.
• Provide coaching and preparation support to executive presenters to ensure effective Board engagement.
• Manage timelines for Board material development, review cycles, and distribution, ensuring final deliverables are high quality, consistent, and timely.

Strategic Execution & Project Management

• Lead strategic initiatives and mission-critical projects as assigned, that span cross-functional, organization swim lanes and are time-sensitive in nature.
• Develop strategic content in support of growth initiatives and investor coordination, including materials for Board meetings, all-hands communications, and executive summaries.
• Track high-priority deliverables and ensure timely follow-through on leadership decisions and commitments.

Cross-Functional Communication & Alignment

• Act as a multiplier for executive leadership by ensuring clarity of communication, alignment of goals, leadership cohesions and follow-through across departments.
• Partner with Sr. Dir, Strategic Communications to drive the strategic communications process up and down the organization, providing narrative support, helping shape key messages, and gathering field intelligence.
• Ensure internal stakeholders understand the "why" behind strategic shifts and initiatives.
• Foster a performance-driven, values-aligned culture that reflects Matrix's whole-person care mission.

Must Haves:

Qualifications & Experience

• Master's degree in Business Administration or related field strongly preferred.
• 10+ years of progressive experience, including:
• Strategy consulting, investment banking, project/program management
• Operational leadership within a high-growth or high-performance healthcare organization.
• Proven track record leading large-scale strategic and operational initiatives in complex, regulated environments and with minimal oversight—experience in M&A integration, transformations, systems implementations strongly preferred
• Experience supporting or advising senior executives in a strategic, fast-paced environment.
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Competencies & Skills:

• Strategic Thinking & Business Acumen
• Executive Presence & Critical Judgment
• Organizational Design & Development
• Project & Change Management
• Stakeholder Engagement & Influence
• Operational Excellence & Accountability
• Communication & Presentation Skills

Attributes for Success

• Strategic yet hands-on: Comfortable toggling between vision and execution.
• Clarity-seeker: Able to distill complexity into focus and action.
• Emotionally intelligent: Builds trust and communicates with authenticity.
• Mission-driven: Deep care for transforming healthcare and improving lives.
• High integrity: Trusted with confidential matters; leads with humility and discretion.
• Change-ready: Thrives in ambiguity, adapts with resilience and resourcefulness.

Working Conditions

• High-paced, dynamic environment requiring adaptability, sound judgment, and time flexibility.
• Travel required based on Executive presence.
• Must be willing to take ownership of sensitive projects and operate with high level of confidentiality and discretion.

Our Culture:

• We have a clear vision of where we are going, and we are guided by core values that embody our organization and our culture.
• We emphasize innovation and growth, and you will be given the opportunities and tools to develop personally and professionally.
• We encourage and celebrate collaboration.
• We have a deep commitment to positively impact the communities in which we work and to make a difference in the lives of who we serve.

Matrix Medical Network is an Equal Employment Opportunity Employer. It is the policy of Matrix to provide equal employment opportunities without regard to race, color, religion, sex, gender identity or expression, pregnancy, age, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law. It is also the policy of Matrix that qualified individuals with disabilities receive equal opportunity in regard to job application procedures, hiring, and all aspects of the employment process. Matrix is committed to the full inclusion of all qualified individuals. Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of Matrix to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship.  If reasonable accommodation is needed to participate in the job application or interview process, pre-employment testing, to otherwise participate in the selection process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MatrixHR@matrixhealth.net.

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