Dir, Enterprise Business Intelligence Solutions Job Listing at Medical Mutual in United States of America (Job ID 2500108)

Description

Founded in 1934, Medical Mutual is the oldest and one of the largest health insurance companies based in Ohio. We provide peace of mind to more than 1.6 million Ohioans through our high-quality health, life, disability, dental, vision and indemnity plans. We offer fully insured and self-funded group coverage, including stop loss, as well as Medicare Advantage, Medicare Supplement, and individual plans.   

Medical Mutual' s status as a mutual company means we are owned by our policyholders, not stockholders, so we don't answer to Wall Street analysts or pay dividends to investors. Instead, we focus on developing products and services that allow us to better serve our customers and the communities around us and help our members achieve their best possible health and quality of life.   

Develops and implements strategy for Enterprise Business Intelligence (EBI) to support the organization's data-driven, analytics decision-making.  Directs embedded (e.g. Health Information Management Analytics (HIMA), Employer Group Reporting) reporting and analytics teams to ensure appropriate resource allocation and prioritization of work to meet customer needs. Develops and executes a strategic vision for business intelligence and reporting initiatives, aligning them with overall business objectives to drive data-driven decision-making across the organization. Works alongside Data Engineering, Data Platform, and Data Governance teams to design and implement scalable reporting architecture, enhance data accessibility, and drive innovation through the adoption of best-in-class BI tools and technologies. 

Responsibilities

• Ensures business priorities and Information Management/BI technical capabilities (development resources) and QA activities are aligned through prioritization-management and effective communications. Conducts gap analyses with the team to identify solutions that are cost-effective and meet business requirements. Provides day-to-day support, triaging, and remediation of issues for existing analytic product developments. 
• Develops and executes a strategic vision for the organization's business intelligence and reporting initiatives, aligning them with overall business objectives. Drives data-driven decision-making at all levels of the organization. 
• Captures business needs, value proposition, processes, requirements, use cases, and related documentation and specifications to deliver analytic solutions that meet the Stakeholder's priorities and business requirements. 
• Organizes multiple EBI teams that support various federated internal analytical and reporting teams
• Leads Business Intelligence Managers and their reporting analyst staff, fostering a collaborative and high-performing work environment, providing mentorship and guidance that encourages innovation and professional growth. 
• Oversees creation of interactive and insightful data visualizations and dashboards that cater to the needs of various business units and senior leadership. Provides actionable insights and strategic recommendations to senior executives and department heads based on data analysis and business intelligence reports
• Establishes the frameworks, templates and standards for all reporting and analytics teams. Ensures enterprise and federated teams leverage enterprise processes and platforms including intake process for BI requests, Code Review, collaboration with Data Governance, Training and Workshops, Documentation Standards, Performance Monitoring, Collaborative Development, Best Practices Sharing, Project Management and Feedback Loop. 
• Evaluates and implements best-in-class business intelligence tools and technologies to enhance data accessibility and analysis capabilities. Establishes key performance indicators (KPIs) and tracks the performance of business processes to identify areas for improvement. 
• Manages work-intake, prioritization of working backlog list, capacity for effort, and time/effort estimates in tandem with the Data Engineering, Data Platform and Data Governance teams.  
• Develops and maintains strong working relationships with key stakeholders, such as clinical operations, clinical quality, provider engagement, specialty. 
• Ensures data governance best practices are adopted and followed, and data quality is preserved across the enterprise reporting environment. Leads the effort to upskill EBI and federated internal teams in BI tools and transformation of existing analytics workforce from legacy systems to modern, cloud analytics tools 
• Integrates closely with Data Engineering on priorities and roadmaps to ensure that there is alignment with the priorities of the federated analytics teams to prevent duplication of effort or misalignment of priorities.  
• Stays updated with the latest trends and advancements in business intelligence, reporting tools, and data analytics, driving innovation within the team. Identifies opportunities for innovation and efficiency improvements – including machine learning and artificial intelligence. Ensures enterprise and federated teams are continually learning and adopt these skill sets.  
• Performs other duties as assigned.

Qualifications

Education and Experience

• Bachelor's degree in business analytics, computer science, information systems, or a related field.
• Equivalent education and experience directly related to the role may substitute for a degree.
• 8-10 years of experience in business intelligence, data analytics, or a related field, with at least 5 years in a leadership or management role.

Professional Certification(s):

• Certified Microsoft Power BI or Certified Databricks Analyst Associate preferred.

Technical Skills and Knowledge

• In depth knowledge of business intelligence tools such as Power BI, Tableau, Databricks, data visualization, and data warehousing concepts. Strategic understanding of data analytics, reporting, and data integration technologies
• Advanced knowledge of design principles and an eye for aesthetics and visual storytelling.
• Proficiency in data modeling techniques and advanced analytics to derive actionable insights.
• Understanding of data governance policies, data quality management, and security protocols.

Medical Mutual is looking to grow our team! We truly value and respect the talents and abilities of all of our employees. That's why we offer an exceptional package that includes:

A Great Place to Work:

• Top Workplace in Northeast Ohio. Year after year we've received this recognition!
• On-site wellness center at most locations. Enjoy personal trainers, towel service, locker room, weight room, elliptical machines, and a variety of classes!
• On-site cafeteria serving hot breakfast and lunch, at most locations. Choices ranging from salad bar, made to order, hot and cold sandwiches, or a variety of entrees cooked fresh daily. Convenience store at most locations
• Employee discount program. Discounts at many places in and around town, just for being a Medical Mutual team member
• Business Casual attire

Excellent Benefits and Compensation:

• Competitive compensation plans
• Employee bonus program
• 401(k) with company match and an additional company contribution
• Excellent medical, dental, vision, and disability insurance

An Investment in You:

• Career development programs and classes
• Mentoring and coaching to help you advance
• Education reimbursement up to $5K per year

About Medical Mutual:

We strive to create peace of mind. Our customers can trust us to do things right and to help them get value from their health plan. We're the largest health insurer in Ohio and for over 85 years, we've been serving our members and the Ohio communities where they live and work. Medical Mutual is a Top Place to Work in Northeast Ohio with exceptional career opportunities that offer challenge, growth and a great work/life balance. We want talented, innovative, and driven people to help us continue to be the best health insurance choice of Ohioans and help make Ohio the best it can be! Our headquarter building is located in the heart of downtown Cleveland and we have multiple offices throughout the state. Join us at one near you!

We maintain a drug-free workplace and perform pre-employment substance abuse and nicotine testing. 

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