Director Quality Improvement MFC Job Listing at MedStar Medical Group in Baltimore, MD (Job ID req29800)

Description

General Summary of Position
The position is a crucial role in overseeing and directing quality improvement initiatives within MedStar Family Choice. Responsible for developing and implementing strategies to enhance the quality of care, improve health outcomes, and ensure compliance with regulatory standards. The Director collaborates with cross-functional teams, healthcare providers, and external stakeholders to drive continuous quality improvement and promote a culture of excellence in healthcare delivery. This is a pivotal role in developing and implementing a comprehensive quality improvement strategy that aligns with MedStar Family Choice's mission, vision, and strategic objectives. Leads cross-functional teams, collaborate with healthcare providers and network partners, and engage with regulatory agencies to drive continuous improvement in healthcare quality and performance. Identifies quality improvement priorities, setting measurable objectives, and implementing evidence-based interventions to address identified quality gaps in care. Leverages advanced analytics and data-driven insights to monitor performance, identify trends, and drive actionable recommendations for improvement. Fosters a culture of quality and accountability by communicating, collaborating, and working closely with internal departments, healthcare providers, and external stakeholders. Provides training, education and support to internal staff and network partners on quality improvement methodologies, performance measurement and regulatory requirements.

Primary Duties and Responsibilities

Minimum Qualifications
Education

• Bachelor's degree in healthcare field (BSN preferred). required and
• Master's degree in healthcare field preferred

Experience

• 5-7 years Quality improvement experience within a health plan, preferably a managed Care Organization (MCO), 3 years supervisory experience system development and implementation experience. required and
• 5-7 years Supervisory experience; system development and implementation experiences required and
• 5-7 years Diverse clinical experience required

Licenses and Certifications

• RN - Registered Nurse - State Licensure and/or Compact State Licensure Valid RN license in the local area serving (State of Maryland or District of Columbia); Upon Hire preferred or
• certification in healthcare related field. Upon Hire preferred and
• CPHQ - Certified Professional in Healthcare Quality CPHQ certification Upon Hire preferred

Knowledge, Skills, and Abilities

• Knowledge of current trends in health care delivery and population management.
• Knowledge of NCQA, HEDIS, EQRO audits and local regulatory guidelines preferred.
• Strong analytical skills, technical writing skills, excellent problem-solving skills and ability to exercise independent judgment.
• Business acumen and leadership skills.
• Strong verbal and written communication skills with ability to effectively interact with all levels of management, internal departments and external agencies.
• Proficient with Microsoft Office applications especially Word, Excel and PowerPoint.
• Ability to enter and retrieve information using a PC.
• Working knowledge of various computer software applications.

Why MedStar Health?
At MedStar Health, we understand that our ability to treat others well begins with how we treat each other. We work hard to foster an inclusive and positive environment where our associates feel valued, connected, and empowered. We live up to this promise through:

• Strong emphasis on teamwork - our associates feel connected to each other and our mission as an organization. In return, our effective team environment generates positive patient outcomes and high associate satisfaction ratings that exceed the national benchmark.
• Strategic focus on equity, inclusion, & diversity - we are committed to equity for all people and communities. We continue to build a diverse and inclusive workplace where people feel a sense of belonging and the ability to contribute to equitable care delivery and improved community health outcomes at all levels of the organization.
• Comprehensive total rewards package - including competitive pay, generous paid time off, great health and wellness benefits, retirement savings, education assistance, and so much more.
• More career opportunities closer to home - as the largest healthcare provider in the Baltimore-Washington, D.C. region, there are countless opportunities to grow your career and fulfill your aspirations.

About MedStar Health
MedStar Health is dedicated to providing the highest quality care for people in Maryland and the Washington, D.C., region, while advancing the practice of medicine through education, innovation, and research. Our team of 32,000 includes physicians, nurses, residents, fellows, and many other clinical and non-clinical associates working in a variety of settings across our health system, including 10 hospitals and more than 300 community-based locations, the largest home health provider in the region, and highly respected institutes dedicated to research and innovation. As the medical education and clinical partner of Georgetown University for more than 20 years, MedStar Health is dedicated not only to teaching the next generation of doctors, but also to the continuing education, professional development, and personal fulfillment of our whole team. Together, we use the best of our minds and the best of our hearts to serve our patients, those who care for them, and our communities. It's how we treat people.

MedStar Health is an Equal Opportunity (EO) Employer and assures equal opportunity for all applicants and employees. We hire people to work in different locations, and we comply with the federal, state and local laws governing each of those locations. MedStar Health makes all decisions regarding employment, including for example, hiring, transfer, promotion, compensation, benefit eligibility, discipline, and discharge without regard to any protected status, including race, color, creed, religion, national origin, citizenship status, sex, age, disability, veteran status, marital status, sexual orientation, gender identity or expression, political affiliations, or any other characteristic protected by federal, state or local EO laws. If you receive an offer of employment, it is MedStar Health's policy to hire its employees on an at-will basis, which means you or MedStar Health may terminate this relationship at any time, for any reason.