Food Service Worker II Job Listing at MedStar Medical Group in Washington, DC (Job ID req28086)

Description

General Summary of Position
Responsible for patient meal service food on assigned units, e.g. menu selections, tray assembly, tray delivery and pick-up, special requests and needs, in-between meal food delivery. Communicates patient food issues/concerns and needs to appropriate persons within the Food and Nutrition department. Interacts with nursing personnel with regard to patient nutrition needs or requirements. Assist Dietitian with monitoring of patients NPO, clear liquid and full liquid diets and records food intake for patients on intake analysis. Sets up, prepares and delivers food for catering events. Acts as a liaison between Food Services and the hospital staff and external customers. Sets up, prepares, delivers and serves to retail customers in the Brown Bag and CCC cafeterias and the physician lounges. Handles customer service complaints and informs management of problems or concerns. Operates cash registers in compliance with cash handling procedures. Maintains all equipment in a safe and sanitary manner in compliance with HACCP guidelines, and all applicable laws and regulatory agency regulations. These functions are performed in accordance with all applicable laws and regulations and Georgetown University Hospital's philosophy, policies, procedures and standards.

Primary Duties and Responsibilities

Minimum Qualifications
Education

• High School Diploma or GED required or
• equivalent (GED) required and
• Completion of Sanitation and Food Handlers course preferred

Experience

• 1-2 years Food preparation experience required
• Large-scale food preparation and/or hospital dietary experience. previous catering experience. preferred

Knowledge, Skills, and Abilities

• Knowledge of a variety of foods, their preparation and serving etiquette.
• Ability to handle heavy workload.
• Basic knowledge of sanitary methods used in food preparation, knowledge of safety precautions and HACCP procedures in cooking food preferred.
• Must be able to follow directions, understand written and oral instructions and have basic mathematical skills.
• Must be courteous and tactful in dealing with customers.
• Must be able to exercise good judgement and initiative in satisfying customer requests.
• Must meet competency requirements for patient dietary needs.

Why MedStar Health?
At MedStar Health, we understand that our ability to treat others well begins with how we treat each other. We work hard to foster an inclusive and positive environment where our associates feel valued, connected, and empowered. We live up to this promise through:

• Strong emphasis on teamwork - our associates feel connected to each other and our mission as an organization. In return, our effective team environment generates positive patient outcomes and high associate satisfaction ratings that exceed the national benchmark.
• Strategic focus on equity, inclusion, & diversity - we are committed to equity for all people and communities. We continue to build a diverse and inclusive workplace where people feel a sense of belonging and the ability to contribute to equitable care delivery and improved community health outcomes at all levels of the organization.
• Comprehensive total rewards package - including competitive pay, generous paid time off, great health and wellness benefits, retirement savings, education assistance, and so much more.
• More career opportunities closer to home - as the largest healthcare provider in the Baltimore-Washington, D.C. region, there are countless opportunities to grow your career and fulfill your aspirations.

About MedStar Health
MedStar Health is dedicated to providing the highest quality care for people in Maryland and the Washington, D.C., region, while advancing the practice of medicine through education, innovation, and research. Our team of 32,000 includes physicians, nurses, residents, fellows, and many other clinical and non-clinical associates working in a variety of settings across our health system, including 10 hospitals and more than 300 community-based locations, the largest home health provider in the region, and highly respected institutes dedicated to research and innovation. As the medical education and clinical partner of Georgetown University for more than 20 years, MedStar Health is dedicated not only to teaching the next generation of doctors, but also to the continuing education, professional development, and personal fulfillment of our whole team. Together, we use the best of our minds and the best of our hearts to serve our patients, those who care for them, and our communities. It's how we treat people.

MedStar Health is an Equal Opportunity (EO) Employer and assures equal opportunity for all applicants and employees. We hire people to work in different locations, and we comply with the federal, state and local laws governing each of those locations. MedStar Health makes all decisions regarding employment, including for example, hiring, transfer, promotion, compensation, benefit eligibility, discipline, and discharge without regard to any protected status, including race, color, creed, religion, national origin, citizenship status, sex, age, disability, veteran status, marital status, sexual orientation, gender identity or expression, political affiliations, or any other characteristic protected by federal, state or local EO laws. If you receive an offer of employment, it is MedStar Health's policy to hire its employees on an at-will basis, which means you or MedStar Health may terminate this relationship at any time, for any reason.