Provider Training Coordinator - Physicians' Billing Job Listing at MedStar Medical Group in Washington, DC (Job ID req27711)

Description

General Summary of Position

MedStar Physicians' Billing Services is currently seeking an experienced Provider Training Coordinator to join our training team.  In this role you will support and provide training in systems and processes for client departments and MPBS associates.  In addition, you will develop documentation and training materials to provide training and support to client departments; and be involved in performing testing and system analysis to improve the system.

Full time, REMOTE schedule but candidates must be local to the DMV area for some limited on-site training at various MedStar Health locations. 

Join one of the largest health systems in the area and enjoy the benefits of a comprehensive benefits package including paid time off, health/vision/dental insurance, short & long term disability, tuition reimbursement and the benefits of remote work capability.

Apply today and learn how MedStar Health can provide your next great career move!

Primary Duties & Responsibilities

• Answers routine problem calls from clients.
• Appraises, forecasts, and determines desired set of future conditions and strategies required to achieve goals and objectives of organization within area of expertise.
• Documents client requirements, performs analysis and writes specifications.
• Enhances personal professional growth through development of and participation in educational programs, current literature, in-service meetings and workshops.
• Exemplifies Guest and Associate Relations standards in all activities in areas of service, resource utilization, high quality outcomes and effective communication.
• Participates in associate, departmental, practice, and committee meetings as required.
• Performs other duties as assigned. Assumes other duties and responsibilities that are appropriate to the position and area.
• Performs quality assurance functions and assists supervisors in identifying additional training needs.
• Provides on-site support (after installation) during system deployment.
• Provides training in systems and processes to clinical users and MPBS associate in classroom and on-site settings.
• Reports and documents consistent problems, issues and trends to senior management.
• Supports MPBS implementations and improvements to billing system by providing relevant information and expertise.

Minimum Qualifications

• Bachelor's degree preferred
• 5-7 years related experience with 2 years of supervisory or leadership experience required.
• Working knowledge of computer systems.
• Excellent analytical skills.
• Excellent written and oral communication, interpersonal and customer service skills.
• Excellent oral presentation and teaching skills.
• High energy level, creativity and self-motivation essential.
• Ability to work independently.
• Ability to work and thrive in team-oriented production and deadline driven work environment.
• Ability to function in classroom settings, as well as provide training on-work-site locations.

Why MedStar Health?
At MedStar Health, we understand that our ability to treat others well begins with how we treat each other. We work hard to foster an inclusive and positive environment where our associates feel valued, connected, and empowered. We live up to this promise through:

• Strong emphasis on teamwork - our associates feel connected to each other and our mission as an organization. In return, our effective team environment generates positive patient outcomes and high associate satisfaction ratings that exceed the national benchmark.
• Strategic focus on equity, inclusion, & diversity - we are committed to equity for all people and communities. We continue to build a diverse and inclusive workplace where people feel a sense of belonging and the ability to contribute to equitable care delivery and improved community health outcomes at all levels of the organization.
• Comprehensive total rewards package - including competitive pay, generous paid time off, great health and wellness benefits, retirement savings, education assistance, and so much more.
• More career opportunities closer to home - as the largest healthcare provider in the Baltimore-Washington, D.C. region, there are countless opportunities to grow your career and fulfill your aspirations.

About MedStar Health
MedStar Health is dedicated to providing the highest quality care for people in Maryland and the Washington, D.C., region, while advancing the practice of medicine through education, innovation, and research. Our team of 32,000 includes physicians, nurses, residents, fellows, and many other clinical and non-clinical associates working in a variety of settings across our health system, including 10 hospitals and more than 300 community-based locations, the largest home health provider in the region, and highly respected institutes dedicated to research and innovation. As the medical education and clinical partner of Georgetown University for more than 20 years, MedStar Health is dedicated not only to teaching the next generation of doctors, but also to the continuing education, professional development, and personal fulfillment of our whole team. Together, we use the best of our minds and the best of our hearts to serve our patients, those who care for them, and our communities. It's how we treat people.

MedStar Health is an Equal Opportunity (EO) Employer and assures equal opportunity for all applicants and employees. We hire people to work in different locations, and we comply with the federal, state and local laws governing each of those locations. MedStar Health makes all decisions regarding employment, including for example, hiring, transfer, promotion, compensation, benefit eligibility, discipline, and discharge without regard to any protected status, including race, color, creed, religion, national origin, citizenship status, sex, age, disability, veteran status, marital status, sexual orientation, gender identity or expression, political affiliations, or any other characteristic protected by federal, state or local EO laws. If you receive an offer of employment, it is MedStar Health's policy to hire its employees on an at-will basis, which means you or MedStar Health may terminate this relationship at any time, for any reason.