Revenue Cycle Liaison - Physicians' Billing Job Listing at MedStar Medical Group in Washington, DC (Job ID req28329)

Description

General Summary of Position
Represents MPBS (MedStar Physician Billing Services) to assigned clinical service lines and entities. Provides support and guidance related to revenue cycle optimization and problem resolution. Distills standard and ad hoc analytics into understandable findings and communicates with all levels of associates, ranging from: physicians and other clinical staff; entity and service line leadership; and line staff throughout the professional services enterprise. Fields inquiries from all associates regarding all phases of the revenue cycle, ensuring that the problem or question is resolved or addressed correctly and in a timely manner. Resolves problems or inquiries that include identifying the correct resource, either within MPBS or externally within MedStar, as well as identifying problems that require escalation to leadership. The Revenue Cycle Liaison MPBS must be well versed in every phase of the revenue cycle (including but not limited to: scheduling; registration; coding; claims submission and adjudication and all related analytics). Aids the practice and individual clinician to better understand their financial and operational performance, and targets achievable improvements, efficiencies, regulatory compliance and enhanced patient satisfaction.

Primary Duties and Responsibilities

Minimum Qualifications
Education

• Bachelor's degree preferred

Experience

• 3-4 years Medical practice management or professional services reimbursement experience required
• One year of relevant professional-level work experience may be substituted for one year of required education.

Licenses and Certifications

• CPC (Certified Professional Coder) certification preferred

Knowledge, Skills, and Abilities

• Comprehensive understanding of CPT, ICD-10, HCPCS, ASA and CDT-2 coding. Strong problem-solving abilities. Ability to work effectively and independently under pressure in a deadline driven production orientation workplace while maintaining a professional demeanor. Must be able to work in a fast-paced environment and to analyze, quantify and produce reports about concerns that are identified within revenue cycle process. Must possess working knowledge of payer's policies, the health care industry, regulatory and compliance issues, as well as excellent technical knowledge of and proficiency with practice management systems. Excellent verbal and written communication skills. Working knowledge of physician practice revenue cycle workflows to troubleshoot/problem solve. Must possess a thorough knowledge of Windows Office applications (Word, Excel, Power Point etc.) Expertise in database tools (Access, SQL) is beneficial but not required. Must be able to deliver work product in a timely manner, while managing competing priorities. Must possess a keen understanding of the healthcare regulatory environment.

Why MedStar Health?
At MedStar Health, we understand that our ability to treat others well begins with how we treat each other. We work hard to foster an inclusive and positive environment where our associates feel valued, connected, and empowered. We live up to this promise through:

• Strong emphasis on teamwork - our associates feel connected to each other and our mission as an organization. In return, our effective team environment generates positive patient outcomes and high associate satisfaction ratings that exceed the national benchmark.
• Strategic focus on equity, inclusion, & diversity - we are committed to equity for all people and communities. We continue to build a diverse and inclusive workplace where people feel a sense of belonging and the ability to contribute to equitable care delivery and improved community health outcomes at all levels of the organization.
• Comprehensive total rewards package - including competitive pay, generous paid time off, great health and wellness benefits, retirement savings, education assistance, and so much more.
• More career opportunities closer to home - as the largest healthcare provider in the Baltimore-Washington, D.C. region, there are countless opportunities to grow your career and fulfill your aspirations.

About MedStar Health
MedStar Health is dedicated to providing the highest quality care for people in Maryland and the Washington, D.C., region, while advancing the practice of medicine through education, innovation, and research. Our team of 32,000 includes physicians, nurses, residents, fellows, and many other clinical and non-clinical associates working in a variety of settings across our health system, including 10 hospitals and more than 300 community-based locations, the largest home health provider in the region, and highly respected institutes dedicated to research and innovation. As the medical education and clinical partner of Georgetown University for more than 20 years, MedStar Health is dedicated not only to teaching the next generation of doctors, but also to the continuing education, professional development, and personal fulfillment of our whole team. Together, we use the best of our minds and the best of our hearts to serve our patients, those who care for them, and our communities. It's how we treat people.

MedStar Health is an Equal Opportunity (EO) Employer and assures equal opportunity for all applicants and employees. We hire people to work in different locations, and we comply with the federal, state and local laws governing each of those locations. MedStar Health makes all decisions regarding employment, including for example, hiring, transfer, promotion, compensation, benefit eligibility, discipline, and discharge without regard to any protected status, including race, color, creed, religion, national origin, citizenship status, sex, age, disability, veteran status, marital status, sexual orientation, gender identity or expression, political affiliations, or any other characteristic protected by federal, state or local EO laws. If you receive an offer of employment, it is MedStar Health's policy to hire its employees on an at-will basis, which means you or MedStar Health may terminate this relationship at any time, for any reason.