Description
General Summary of Position
Provides advanced support for the MPBS/MURCO Training Department. Responsibilities include: orienting new trainers to the organization and training end-users throughout MedStar Health and associated affiliates to utilize numerous system functionalities to the highest level that their position requires; ensuring the expansion and improvement of the training curriculum and materials; assisting with end-user and systems testing, data and process analysis, systems data conversion, systems go-live support, systems additions, deletions and/or upgrades; monitoring Provider Training Coordinators thorough auditing and evaluation tools; overseeing continuous updates to and distributes performance enhancing job tools to the Provider Training Coordinators; and assisting with the maintenance of the MPBS/MURCO and MedStar Health policies and procedures manual.
Primary Duties and Responsibilities
Minimum Qualifications
Education
- Bachelor's degree preferred
- Consideration will be given to appropriate combination of education, training, and experience.
Experience
- 5-7 years Related experience required
- 4 years of supervisor or leadership experience required
Knowledge, Skills, and Abilities
- Working knowledge of computer systems
- Excellent analytical skills
- Excellent written and oral communication, interpersonal and customer service skills
- Excellent oral presentation and teaching skills. High energy level, creativity, and self motivation essential
- Ability to work independently
- Ability to work and thrive in team oriented production, and deadline driven work environment
- Ability to work remote and onsite at various MedStar Health locations as business needs dictate
This position has a hiring range of $58,656 - $98,384
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