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Company: Mercy
Location: Fort Smith, AR
Career Level: Mid-Senior Level
Industries: Healthcare, Pharmaceutical, Biotech

Description

Find your calling at Mercy! The Manager of Care Management is responsible for the direction, leadership and oversight management for the assigned Care Management departments. This position is designed to facilitate an effective process of the Mercy Care Management Model supporting quality patient care, patient safety and financial components; promoting integration of a seamless care model; coordinating patient throughput; collaborating with facilities to include leadership coordination as evidenced by metrics, optimizing performance and adoption of best practice. Position Details:

Education: Associates Degree in Nursing is required. Bachelor's of Science in Nursing is preferred.
Licensure: RN (Registered Nurse) in state of practice is required.

Experience: 3 years of clinical experience in case management or related field is required

Certification/Registration: BLS (CPR) at hire date, required, or within 90 days of hire. Certification in Case Management, Preferred
Other Skills & Knowledge
- Strong verbal and written communication and facilitation skill, Minimum Required
- Strong assessment skills, time management skills, critical thinking skills, Minimum Required
- Advanced computer skills, Minimum Required
- Must have excellent customer service, Minimum Required
- Must have ability to interact effectively with a variety of people and situations at all levels of the organization, Minimum Required
- Knowledge of InterQual criteria, Preferred

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.


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