Description
Find your calling at Mercy! The Preboarding Specialist creates a seamless and welcoming experience for new caregivers by handling pre-employment documentation and acts as a liaison between caregivers and Mercy. This role ensures that new caregivers feel valued and supported from the moment they accept their offer through their first day of work. Position Details:
Minimum Qualifications:
Education: High School Diploma or equivalent.
Experience: 1 year of customer service experience.
Other Skills, Knowledge, Abilities:
• Strong communication skills, both verbal and written, with the ability to interact professionally with caregivers and internal teams at all levels.
• Excellent organizational skills with the ability to manage multiple tasks, prioritize effectively, and ensure deadlines are met in a fast-paced environment.
• Attention to detail to ensure accuracy in document processing and compliance tracking.
• Customer service mindset with focus on delivering a welcoming, seamless experience for new caregivers and internal stakeholders.
• Problem-solving abilities to identify and resolve preboarding issues quickly and efficiently.
From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.
Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.
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