Audio/Video Technician I - Grandscape Job Listing at NFM in The Colony, TX (Job ID 19035)

Description

At Nebraska Furniture Mart (NFM), we've been hiring friends since 1937—people who share our passion for helping customers feel right at home. If you share our vision, we invite you to be one of us! People love working here! Named one of Furniture Today's Best places to work, and here a few reasons why:  A FUN, stable work environment, with no layoffs in our history.  A safe place to work and shop, development opportunities leading you to the career of your dreamsand a culture that encourages volunteering and serving our communities.

Pay Range: $22.10 - 27.40 hourly- Flexible Schedule Required- Evenings/Weekends

Job Description: Your Piece of the Puzzle

The Grandscape A/V Technician I position is responsible for two major facets of the Grandscape digital signage and audio network; A/V Support Solutions and Systems Control and Content Scheduling. Working in this capacity, the A/V Technician I position helps shape the overall Grandscape guest experience by maintaining the upkeep of the digital signage and audio network to keep it up and operational daily. The level I position possesses working knowledge of A/V technical issues; handles general issues and problems, and refers more complex issues to higher-level staff.

Job Duties: A Day in the Life

• Partner:Coordinate with the Grandscape IT team to bring A/V hardware and software solutions into the Grandscape network environment
• Oversee: Perform regular system monitoring of the digital signage and audio network, conduct a daily walkthrough of all digital signage and audio experiences and respond to alerts as required
• Account: Report digital signage and audio network operational status and up-time by gathering and prioritizing information
• Perform: Work within the digital signage and audio network CMS systems (Training will be provided from Grandscape A/V staff and third-party partner vendors)
• Manage: Coordinate digital media and audio content using the CMS software tools to schedule and activate content across the Grandscape digital signage and audio network, sources will include internal and third-party content
• Support: Assist with the management of all master control operations, coordinate a technical and integrated environment of various hardware and software systems including digital media content, zoned audio experiences, site lighting controls, etc

Your work will directly impact our ability to help people create a lifestyle they love, for the people they love—because that's what we love.

Qualifications: Can You Check These Boxes?

• High School diploma or GED preferred
• 1-2 years of experience in an A/V/IT technician role or equivalent experience in a related field
• Knowledge and experience working with digital signage and audio content management and control system software.  System specific training is to be provided
• Experience supporting integrated digital signage and audio networks. Understanding of hardware and software solutions
• Ability to troubleshoot, repair and replace hardware, act as a field technician to resolve issues. Commercial installation and event A/V experience preferred
• Knowledge of installing, configuring and maintaining all manners of A/V hardware, end-user devices and associated network equipment
• Lift test requirement: ability to lift, push, pull required weights per established requirements for the department
• Valid driver's license and acceptable driving record
• Ability to communicate in an understandable, polite and friendly manner, both written and verbal
• Strong organizational skills and ability to multi-task
• Experience managing multiple projects and deadlines
• Ability to work nights, weekends and/or early morning hours based on business needs
• Pre-employment screening includes, but isn't limited to, criminal background check

Benefits: What's in It for You?

As a full-time member of our NFM Family, you will enjoy:
 

• Same day pay - access to your earned pay on-demand, when you need it the most
• Competitive pay - generous annual increases up to 7%
• Inclusive culture – Because everyone who works or shops at NFM should feel right at home
• Health, dental, vision, life Insurance, short and long term disability
• Paid holidays (upon hire) and paid time off (after 90 days)  
• Staff discount on merchandise (Collectively, NFM staff have saved almost $2 million on purchases in the last 12 months)    
• Virtual and in-person career development opportunities at all levels
• Paid community volunteer opportunities
• Tuition Reimbursement
• You'll start saving for your retirement immediately in NFM's 401(k) and you're eligible for company match after one year.  NFM's 401(k) also offers Berkshire Stock as an investment option

  Nebraska Furniture Mart is an Equal Opportunity Employer