Regional Pro Services Manager Job Listing at NFM in The Colony, TX (Job ID 18051)

Description

Pay Range: $93,412 – 124,319 annually

Job Description: Your Piece of the Puzzle

NFM's Regional Pro Services Manager is responsible for overseeing and leading Professional Services in the flooring and appliance areas, as well as managing the Professional Services centralized administrative department. This role is responsible for developing and implementing strategic plans and goals and implementing day-to-day business plans and goals. This position will work a hybrid schedule and can office out of any of our locations. 

Job Duties: A Day in the Life 

• Manage: Oversee the day-to-day operations of the flooring and appliance service areas, ensuring that all projects are completed on time, within budget, and to the highest quality standards
• Administer: Ensure that regional professional services, productivity, safety, training, and development goals are achieved  
• Improve: Develop and implement strategies to enhance service delivery, improve customer satisfaction, and drive growth in the professional services sector
• Collaborate: Work closely with other regional managers and departments to ensure alignment of goals and efficient resource utilization
• Direct: Control expenses and meet production goals for all regions 

Your work will directly impact our ability to help people create a lifestyle they love, for the people they love—because that's what we love.

Qualifications: Can You Check These Boxes?

• Bachelor's degree in business, related field or equivalent experience 
• 6 years of leadership or supervisory experience
• 6 years of sales, builder sales, or professional services experience
• Proven experience in a leadership role within the home improvement or construction industry
• Strong understanding of flooring and appliance services
• Ability to develop and implement strategic plans
• Strong customer service orientation and relationship management skills
• Computer knowledge to include Microsoft Office Applications
• Valid driver's license and acceptable driving record
• Ability to work nights, weekends and/or early morning based on business needs
• Pre-employment screening includes, but isn't limited to, criminal background check

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Benefits: What's in It for You?

As a full-time member of our NFM Family, you will enjoy:
 

• Same day pay - access to your earned pay on-demand, when you need it the most
• Competitive pay - generous annual increases up to 7%
• Inclusive culture – Because everyone who works or shops at NFM should feel right at home
• Health, dental, vision, life Insurance, short and long term disability
• Paid holidays (upon hire) and paid time off (after 90 days)  
• Staff discount on merchandise (Collectively, NFM staff have saved almost $2 million on purchases in the last 12 months)    
• Virtual and in-person career development opportunities at all levels
• Paid community volunteer opportunities
• Tuition Reimbursement
• You'll start saving for your retirement immediately in NFM's 401(k) and you're eligible for company match after one year.  NFM's 401(k) also offers Berkshire Stock as an investment option

  Nebraska Furniture Mart is an Equal Opportunity Employer