Accounts Receivable Analyst (Entry Level) Job Listing at Norfolk Southern in Atlanta, GA (Job ID 1264489900)

Description

Requisition 38315: B3 Accounts Receivable Analyst 

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Norfolk Southern offers a unique opportunity to be part of our proud legacy that spans nearly 200 years. We are a customer-centric, operations-driven team dedicated to advancing safety, serving communities, and driving innovation for tomorrow's rail.  As part of Norfolk Southern, you'll join a collaborative team where there are opportunities for growth across the organization. We are building a culture where everyone can thrive by owning and driving exceptional results, being humble and leading with trust, serving our customers with excellence, and collaborating and coaching to win.

Department: Accounting 
Location: GA-Atlanta, WPT HQ

Accounting Receivable Analysts work in our dynamic accounting group and support a broad set of operational accounting functions across the company. You will join a diverse team of experienced professionals and functional department to include Accounts Payable, Capital Accounting, Payroll, and Miscellaneous Billing. This position is responsible for the day-to-day management of accounts receivables for a portfolio of Norfolk Southern customer accounts. 

Position Responsibilities 

• Directly responsible for collecting open receivable balances timely and efficiently.
• Provides regular and consistent communication to customers to ensure visibility to open balances, payment performance, and other issues preventing/interrupting timely payment.
• Identifies, researches, and provides solutions for root causes for delayed payments by customers.
• Researches and responds to customer inquiries regarding invoices, payments, or other issues.
• Collaborates with other internal departments, conducts research, and interprets contracts to resolve customer disputes and other collections issues.
• Analyzes trends and identifies opportunities for process improvement within assigned portfolio.
• Works on special projects as needed.

Job Related Experience: 
Minimum Level: 1-3 years 

Education Required
Bachelor's degree or higher required. 
Degrees Preferred: Accounting or Finance 

Skills Required 

• 1-3 years of relevant work exposure and/or experience with basic accounting procedures. 
• Excel and MS Office 365 Suite 

Soft Skills 

• A self-starter committed to seeking opportunities to learn about the rail industry and accounting practices.
• Excellent time-management and organizational abilities.
• Outstanding customer service skills.
• Ability to collaborate with cross-functional teams to meet common goals.
• Excellent verbal and written communication skills with all levels of internal and external customers.
• Flexibility to implement, adapt, prioritize, and multi-task in a fast-paced environment.
• Positive and professional attitude.
• Strong analytical and problem-solving skills.

Work Conditions
Environment: Hybrid (two days in office; three days remote) 
Shift Work: No
On-Call: No 
Weekend Work: No
 

Company Overview

Since 1827, Norfolk Southern Corporation (NYSE: NSC) and its predecessor companies have safely moved the goods and materials that drive the U.S. economy. Today, it operates a customer-centric and operations-driven freight transportation network. Committed to furthering sustainability, Norfolk Southern helps its customers avoid 15 million tons of yearly carbon emissions by shipping via rail. Its dedicated team members deliver more than 7 million carloads annually, from agriculture to consumer goods, and is the largest rail shipper of auto products and metals in North America. Norfolk Southern also has the most extensive intermodal network in the eastern U.S., serving a majority of the country's population and manufacturing base, with connections to every major container port on the Atlantic coast as well as the Gulf of Mexico and Great Lakes. Learn more by visiting www.NorfolkSouthern.com.

At Norfolk Southern, we believe in celebrating our individuality. By leveraging the unique backgrounds and viewpoints of our employees, we can create a culture of innovation, respect, and inclusion. We know that employees thrive in a workplace where differing viewpoints, ideas, and experiences are freely shared and valued. As such, we encourage all employees to contribute their distinctive skills and capabilities to our organization.

Equal employment opportunities are available to all applicants regardless of race, color, religion, age, sex, national origin, disability status, genetic information, veteran status, sexual orientation, and gender identity. Together, we power progress.