Description
At NorthBay Health, the Clinical Systems Instructor I, provides instructor and performance support. Develops skills to assists with support of curricular development, training, and monitors and improves performance on the job. With mentoring, supports department-based systems trainers and resource staff. Is a member of the Learning and Leadership Development Team within Human Resources.
Because of the program-based nature of job assignments, on-call availability requirements apply to periods greater than two weeks. Assignments are typically negotiated and documented at the beginning of the evaluation year and re-evaluated on a continuous basis.
At NorthBay Health, our vision is to be the trusted healthcare partner of choice for the communities we serve. We are dedicated to improving the well-being of our community by providing accessible, high-quality care to all who need it. Every member of our team plays a vital role in delivering compassionate and effective healthcare solutions. We invite you to join us in our mission to ensure that every patient and family member feels valued, respected, and cared for throughout their healthcare journey.
Qualifications
Education:
- Bachelor's Degree or 8 years of related training experience highly preferred; preferably in Nursing, Education, Information Technology, or Human Resources.
- College level coursework in adult learning and instructional design strongly preferred.
Experience:
- One year IT, clinical, and/or equivalent training experience preferred.
- Experience using medical terminology and knowledge of patient care workflows required.
Skills:
- Excellent classroom and one-on-one training skills preferred.
- Excellent organizational, oral and written communication skills required.
- Intermediate proficiency in word processing and database applications required to support project work. Experience with spreadsheet, presentation, and project management applications strongly preferred.
- Instructional design skills strongly preferred.
- Must demonstrate the highest discipline re: confidentiality.
- Must demonstrate high attention to detail and accuracy. Ability to manage multiple projects in a busy office environment essential.
- Requires a high level of comfort with taking initiative and being accountable for teamwork and service excellence.
Interpersonal Skills: Demonstrates the True North values. The True North values are a set of value-based behaviors that are to be consistently demonstrated, and role modeled by all employees that work at NorthBay Health. The True North values principles consist of Nurture/Care, Own It, Respect Relationships, Build Trust and Hardwire Excellence.
- Ability to build relationships with others to effect work essential.
- Ability to communicate effectively and pleasantly to customers reflecting the diversity of the community – internal, external, teenaged ® adult, staff ® senior management – required.
- Must project positively and professionally, consistent with the System's mission, and strategic goals.
- Must demonstrate capacity to maintain clear thinking, composure, and respect for others under hostile or unpredictable working conditions.
Compensation: $34.02 to $41.31 based on years of experience doing the duties of the role.
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