Security Officer I - NBMC (Per Diem, Variable) Job Listing at Northbay Healthcare in Fairfield, CA (Job ID 5958)

Description

At Northbay Health, the Uniformed Security Officer is responsible for promoting a safe healthcare environment by serving as a visible deterrent to criminal activity and behaviors that violate NBHC policy. Security Officers are primarily assigned to Northbay campuses to conduct patrols, provide escorts, maintain fixed posts, secure entrances and exits, and perform other assigned duties. Security and safety responsibilities extend to all medical facilities owned and/or operated by Northbay Health, and assignments may vary based on operational needs, requests for assistance, or direction from the Security Director. The Uniformed Security Officer also prepares reports documenting responses to calls for service.

At Northbay Health, our vision is to be the trusted healthcare partner of choice for the communities we serve. We are dedicated to improving the well-being of our community by providing accessible, high-quality care to all who need it. Every member of our team plays a vital role in delivering compassionate and effective healthcare solutions. We invite you to join us in our mission to ensure that every patient and family member feels valued, respected, and cared for throughout their healthcare journey.

Primary Job Duties

• Provide a safe and secure environment for patients, visitors, and staff.
• Identify and assist in resolving security-related concerns and incidents.
• Primarily serve Northbay Health hospitals while supporting all medical facilities owned and/or operated by Northbay Health, as directed by the Security Program Director.
• Prepare accurate, complete, legible, and grammatically correct reports that thoroughly document incidents and responses.
• Interview individuals with complaints and determine the appropriate disposition or referral to the proper authority.
• Provide information, assistance, and guidance to patients, visitors, and members of the public.
• Conduct security patrols and/or maintain assigned fixed posts.
• Enter and retrieve data using computer systems, personal computers, and other electronic devices.
• Perform other duties as assigned.

Education

• Possession of a high school diploma, graduation certificate, or equivalent preferred.

Licensure

• Possession of a valid driver's license and willingness to operate motor vehicles in the course of employment.
• Must possess a current and valid B.S.I.S. California Guard Card.

Skills

• Ability to communicate effectively, both verbally and in writing, with a diverse range of individuals, including the appropriate handling of emotional situations and sensitive needs.
• Working knowledge of personal computers and common software applications.
• Uniformed Security Officers must demonstrate communication and conflict resolution skills prior to, or upon completion of, the in-house training program.