Description
At NorthBay Health the UKG System Administrator supports and maintains the UKG Pro Workforce Management (WFM) system to ensure accurate timekeeping, payroll, scheduling, and labor tracking for all healthcare staff. This position works collaboratively with Information Technology and Payroll to configure, optimize, and troubleshoot the system, ensuring compliance with internal policies, labor contracts, and regulatory requirements.
At NorthBay Health, our vision is to be the trusted healthcare partner of choice for the communities we serve. We are dedicated to improving the well-being of our community by providing accessible, high-quality care to all who need it. Every member of our team plays a vital role in delivering compassionate and effective healthcare solutions. We invite you to join us in our mission to ensure that every patient and family member feels valued, respected, and cared for throughout their healthcare journey. Together, with your commitment to excellence, we will achieve our vision to be the trusted healthcare partner of choice for the communities we serve.
Qualifications
Education: Bachelor's degree in Human Resources, Information Systems, Business Administration, or related field; or equivalent combination of education and experience.
Certifications: HR and/or Payroll national certification strongly desired.
Experience: 3+ years of experience with UKG/Kronos systems (Workforce Central, Dimensions/Pro WFM, or Workforce Ready), preferably in a healthcare environment.
Desired Skills & Attributes:
- Strong understanding of timekeeping, scheduling, and payroll processes.
- Experience with system configuration, reporting (e.g., Workforce Analytics, Cognos), and user support.
- Familiarity with healthcare workforce regulations, including state and federal wage and hour laws and compliance standards.
- Excellent problem-solving, analytical, and communication skills.
- Ability to work independently and collaboratively in a fast-paced environment with cross-functional teams.
- Exceptional critical thinking, organizational savvy, and business acumen.
- Outstanding communication and interpersonal skills; able to inspire and influence at all levels.
- Strong analytical capabilities, with comfort in data interpretation, dashboarding, and performance benchmarking.
- Deep understanding of the time-keeping industry, trends, and regulatory environment.
- Ability to manage competing priorities and navigate complex healthcare environments.
Key Attributes
- Results-driven with a focus on continuous improvement
- Strong problem-solving and analytical skills
- Excellent communication and interpersonal skills
- Collaborative, adaptable, and solution-oriented mindset
- Strong business acumen with a focus on patient-centered care
Interpersonal Skills: Demonstrates the True North values. The True North values are a set of value-based behaviors that are to be consistently demonstrated and role modeled by all employees that work at NorthBay Health. The True North values principles consist of Nurture/Care, Own It, Respect Relationships, Build Trust and Hardwire Excellence.
Standards of Performance: Demonstrate performance by adhering to established policies and procedures and exhibiting the defined characteristics associated with attendance and punctuality.
Physical Effort: Attendance is an essential function of the job. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Hours of Work: Normally works an eight-hour day. Hours will vary according to work demands.
Perform other duties as assigned.
Compensation: $47.35 -$57.58 (Max rate is commensurate of 20+ years of experience in role, based on years of experience)
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