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Company: NorthBay Healthcare
Location: Fairfield, CA
Career Level: Hourly
Industries: Automotive

Description

At NorthBay Health, the Unit Clerk/Monitor Technician is responsible for ongoing monitoring and analysis of cardiac rhythms under the direction and supervision of a licensed, registered nurse, in addition to general clerical and reception duties. The Unit Clerk/Monitor Technician, utilizing the Jean Watson Nursing Theory of Caring and the Relationship Based Care Model, provides assistance to patients, families, visitors, colleagues to provide excellent customer service. Supports the mission, vision, values and expectation of excellence of the organization. Contributes to the provision of quality nursing care through performance improvement technique that demonstrates positive patient outcomes.

Primary Job Duties

  • Post telemetry strips per unit standard of care. Admits, transfers, and discharges patient from the telemetry monitors as directed by the nursing personnel.
  • Recognizes basic cardiac dysrhythmias. Measures PR, QRS, QT intervals and HR as appropriate and documents. 
  • Perform routine trouble shooting of telemetry equipment. Cleans and checks telemetry units and cables after use and stores them properly. Reports missing telemetry units and sends broken units to BioMed as appropriate.
  • Maintains unit logs, enters patient charges, and perform other unit task as assigned. 
  • Report changes in patient rhythms/conditions to licensed professional nurse.
  • Ensures that all charts have the appropriate forms in place.
  • Answers telephones, takes and relays messages, and pages MDs/staff as needed.
  • Greets and directs visitors, physicians, and staff.
  • Orders and restocks unit supplies and forms.
  • Performs clerical responsibilities related to admission, transfer, and discharge of patients.
  • Demonstrate safe use of equipment including computers, printers, copy machines, and fax machines. 
  • Demonstrate ability to prioritize and respond to changes in workload.
  • Respond to emergency patient situations or internal and external disasters by following established protocols in a calm manner. 
  • Acknowledge individual responsibility for appropriate use of financial resources including staffing resources, equipment, and supplies. 
  • Actively participates in and contributes to NorthBay programs and/or initiatives designed to maximize the return on organization financial resources through improvements and service delivery, reduction in expenses, and /or optimization of revenue. 
  • Maintains and enhances competency through in-services, staff meetings, and educational programs.
  • Performs other duties as assigned.


Qualifications

Education

  • High school graduate or equivalent
  • Course in medical terminology preferred

Licensure

  • Current AHA or equivalent CPR required
  • Telemetry certified within 3 months of date of hire  

Experience 

  • Previous unit clerk or monitor technician experience preferred

Skills 

  • Computer skills and proficiency with medical terminology/abbreviations is preferred
  • High level of initiative and independent work skills
  • Excellent organizational and time management skills
  • Must demonstrate and maintain current knowledge and skill in care for patients in the following age groups: geriatric, adult, young adult, adolescent, or pediatric
  • Interacts with patients, staff and visitors in a pleasant, cooperative, and courteous manner.


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