Description
$21.13
Salary is Negotiable
After successful completion of the probationary period, employee will receive off probation wage increase.
Shift Differential:
Monday-Thursday (6pm to 6am) + $1.00 per hour worked
Friday 4pm to Saturday 4am + $3.00 per hour worked
Saturday (4am to 4pm) + $2.00 per hour worked
Saturday (4pm to 4am) + $3.00 per hour worked
Sunday 4am to Monday 6am + $2.00 per hour worked
Summary:
Responsible in the ongoing preventative and overall maintenance of slot machines at all Gaming locations specifically the repairs on components and assemblies as they relate to circuit boards.
Responsibilities:
* Provide excellent customer service for all internal and external customers of the operations at all times and in all activities. Establish and maintain effective working relationships with all internal and external customers of Oneida Casino. Provide solutions for customer concerns and continually focus on customer service as our top priority
* Develop, maintain, and facilitate an effective communication process with all Gaming personnel and all other internal and external customers. Ensure established procedures, and processes are utilized at all times, to ensure maximum understanding and coordination are in place. Attend department meetings to ensure effective communications take place.
* Inform supervisor of recommendations/ideas for improving all areas of this position to include ideas on improving customer service systems or activities.
* Ensure compliance to all regulatory requirements in all times. Adhere to established quality, service delivery, customer service, and customer demand expectations. Adhere to all audit, and legal regulations/laws and practices.
* Assist Accounting and Slot Inventory in monthly and yearly inventory counts.
* Mentor and train co-workers to successfully troubleshoot, replace parts, and complete repairs on our Slot Machine components, and Casino Management System parts.
* Assist other slot technicians in the completion of job duties as required.
* Maintain, repair, test and calibrate electronic equipment including analog/digital circuitry for slot machines in Board Shop and Gaming floor.
* Keep abreast of Gaming regulations, rules, procedures and controls via research and attending information sessions, seminars and meetings to maintain knowledge of current trends and technology in the Gaming industry.
* Work as a team member to transfer and install slot and video machines to or from specified Gaming locations as directed.
* Collaborate with Slot technicians, Supervisors, trainer, and Manufacturer for engineering problems relating to maintenance or operation of Gaming equipment.
* Maintain a preventive maintenance program on all machines.
* Keep an accurate inventory of assets including but not limited to slot machine parts, radios, keys, and tools. Assist with procurement of parts.
* Complete reports using Casino Management System tools. The generation of reports may require complex analysis. Ensure distribution timelines are consistently met.
* Troubleshoot issues with the Casino Management System, including but not limited to player interfaces, network analysis, and modification and testing of software.
* Above duties and responsibilities are not all inclusive but rather a general representation of the duties and responsibilities associated with this position. The duties and responsibilities will be subject to change based on organizational needs and/or deemed necessary by the supervisor.
* Maintain a safe, secure, and clean work environment according to established policies and procedures.
Competencies and skills:
Essential:
* Communicate efficiently and effectively both verbally and in writing
* Knowledge of department organization, functions, objectives, policies, and procedures
* Exercise independent judgement
* Operating various word-processing, spreadsheets, and database software programs in a Windows environment
* Ability to work independently and meet strict timelines
* Ability to establish and maintain good working relationships with the individuals of varying social and cultural backgrounds
* Knowledge of business English, proper spelling, grammar, and punctuation, and basic math
* Ability to use a personal computer to program slot machine peripherals
* Ability to use basic and advanced test equipment including but not limited to a digital multi-meter, multiple component testers and oscilloscope
* Ability to utilize a variety of hand tools in the repair of slot machines.
Education with Equivalent Qualifications:
Essential:
* Associates Degree in Electrical, Electronics & Communications Engineering
Credentials:
Essential:
* Driver's License Personal Vehicle
* Insurance Required
* Driver Safety Training
Working conditions:
Essential:
* Must be eighteen (18) years of age or older
* Sit Frequently
* Walk Frequently
* Reach Frequently
* Talk Frequently
* Hear Frequently
* Stand Occasionally
* Bend/Stoop Occasionally
* Kneel Occasionally
* Crouch Occasionally
* Crawl Occasionally
* Lift 31-50 Pounds Occasionally
* Move 11-24 Pounds Occasionally
* Shift Work
* Evening and weekend work may be required
* Work Hours Holiday Work
* Travel May Be Required
* Work Situations may Not be Smoke Free
Experience:
Essential:
* Technical, electrical, or mechanical experience
Other information:
EQUAL EMPLOYMENT OPPORTUNITY STATEMENT - The Oneida Nation does not discriminate based on race, color, national origin, sex, religion, age or disability status in employment or the provision of services. However, individuals of Indian ancestry and Veterans will be given preference by law in employment.
Continuation of this position is contingent upon funding allocations.
Must maintain strict security, confidentiality, and quality to meet professional standards of the department.
Must adhere to all Oneida Nation Personnel Policies and Procedures, Oneida Nation Standard Operating Procedures, and Area and Program Strategic Plans and Policies.
Must pass a background check to meet Employment Eligibility Requirements. If applicable, must pass a background check to meet Oneida Nation/State Compact and/or Oneida Nation Gaming Ordinance, and may be required to obtain a temporary license and/or Gaming license as a condition of employment.
Must be willing and able to obtain additional related education and training.
Must pass a pre-employment drug screen and adhere to the Nation Drug and Alcohol-Free Workplace Policy.
A Tuberculosis (TB) Screening and/or a 2 step TB Skin Test is required within thirty (30) days of employment.
Must provide a copy of diploma/degree, license, or certification upon employment.
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