Description
Job Skills / Requirements
Position: Security Operations Center Operator
Site: University Health Network - West Park
Averaging Agreement: Overtime is Averaging Agreement (AA) after 88 hours
Location: 170 Emmett Ave, York
Status: Full Time (Temp)
Hours: Rotating Continental (0700 - 1900 / 1900 - 0700)
Pay Rate: $23.98/ Hr
Internal Posting Date: May 27, 2025
Internal Closing: June 2, 2025
External Closing: June 16, 2025
Schedule Example:
- Week 1 - Days - Mon-Tues, Fri-Sat
- Week 2 - Days - Sun, Wed-Thu
- Week 3 - Nights - Mon-Tues, Fri-Sat
- Week 4 - Nights - Sun, Wed - Thurs
Are you interested in starting a career in a fast-paced and growing industry? As a provider of security services to clients with complex security needs, Paladin Security Group is offering an exciting career opportunity for you to give back to your community, while developing skills for future careers. Our training programs are also a leader in the security industry, and they will help prepare you for advancements, as well as build your resume for a potential career in law enforcement.
Job Description:
In this key role, you will oversee a state-of-the-art healthcare command centre. Your role will include the following:
- SOC Operator is a shift lead role, responsible for the oversight of the security platoon
- Responsible for orienting guards to their respective roles
- Assist in tracking and deployment of security staff
- Monitor and operate numerous command centre systems including, access control, CCTV, fire and life safety.
- Make emergency overhead announcements
- Collaborate with the Security Coordinator on special projects
- Assist in training new staff
- Answer Telephones and dispatch calls from the command centre
- Handle a variety of dispatch duties including incident call taking.
- Liaise with security staff, Paladin Operations Centre and assist with deployment
- Liaise with visitors, clients and staff
- Manage Lost & Found
- Manage the issuance and return of facility keys and ID/Access cards
- Issue Visitor and Contractor badges
Essential Job Functions:
- Be courteous and cooperative with a high quality of customer service.
- Good interpersonal skills with the ability to interact effectively at various social levels and across diverse cultures.
- Must be able to communicate clearly with clinical staff, and the general public while conveying professionalism and authority at all times.
- Able to maintain a professional composure when dealing with unusual circumstances and people under conditions of urgency and in pressure situations.
- Write clear, concise, and legible reports.
- Communicates any concerns/issues with Site Coordinator.
Requirements:
- A Valid Ontario Security Guard License
- Proficient in English (both oral and written)
- Degree in Police Foundations, Protection, Security and Investigations, Criminology, or Border Services
- Proof of double Covid Vaccination
- Immunization Record (measles, mumps, rubella, varicella, and TB skin tests 1 and 2)
- Valid First Aid and CPR Level C Certification (Wsib Approved)
- Experience working in a command or dispatch centre would be an asset
- Authorized to legally work in Canada
- Steps to get your immunization records:
https://paladinsecurity.com/wp-content/uploads/2023/07/How-to-get-immunization-records-Paladin.pdf
Immunization Form:
https://paladinsecurity.com/wp-content/uploads/2023/07/Immunization-Record-Ontario-Paladin.pdf
Standard First Aid, CPR Level C
Valid Ontario Security License
OFA I
Immunization Record for Measles, Mumps, Rubella and Varicella and two step TB skin test
Minimum of 2 years security experience
COVID Double Vaccinated
Benefits: Medical Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays
Apply on company website
Find Connections via Linkedin
