Concierge - Part Time Job Listing at Provincial Senior Living in Midland, TX (Job ID 923222)

Description

**Job Title:** Part-Time Concierge - Saturday and Sunday

**Location:** [Company/Hotel Name] - [City, State]

**Job Type:** Part-Time

**About Us:**
At [Company/Hotel Name], we pride ourselves on delivering exceptional service to our guests. We create memorable experiences and foster a welcoming atmosphere for everyone who walks through our doors. As a leader in the hospitality industry, we are seeking a dedicated Part-Time Concierge to join our team and help us continue to provide top-notch service.

**Job Summary:**
The Part-Time Concierge will be the first point of contact for guests and visitors, delivering outstanding customer service and assistance. This role involves managing guest inquiries, providing information about the local area, and facilitating various services to enhance the guest experience. The ideal candidate will be friendly, professional, and knowledgeable about the local community.

**Key Responsibilities:**

- Greet guests warmly and assist them with check-in/check-out processes.
- Provide information and recommendations about local attractions, dining, entertainment, and transportation.
- Manage guest requests and inquiries, ensuring they are fulfilled promptly and efficiently.
- Coordinate and book reservations for restaurants, excursions, and special events on behalf of guests.
- Assist guests with luggage, transportation, and any other needs that may arise during their stay.
- Maintain a thorough knowledge of hotel services, policies, and procedures.
- Stay informed about local events, promotions, and changes in the community to provide up-to-date information to guests.
- Handle guest complaints or issues professionally and escalate to management when necessary.
- Perform administrative tasks, such as maintaining records of guest requests and feedback.
- Collaborate with other departments to ensure a seamless guest experience.

**Qualifications:**

- High school diploma or equivalent; additional education or certification in hospitality is a plus.
- Previous experience in a concierge or customer service role within the hospitality industry is preferred.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and attention to detail.
- Ability to multitask and thrive in a fast-paced environment.
- Knowledge of the local area, attractions, and services.
- Proficiency in Microsoft Office Suite and hotel management software is a plus.
- Flexibility to work evenings, weekends, and holidays as required.

**What We Offer:**

- Competitive hourly wage
- Flexible scheduling
- Opportunities for professional development and growth
- A supportive and friendly work environment
- Employee discounts on hotel services and amenities

**Application Process:**
If you are passionate about providing exceptional service and creating memorable experiences for guests, we invite you to apply for the Part-Time Concierge position at [Company/Hotel Name]. Please submit your resume and a brief cover letter outlining your relevant experience to [contact email or application portal].

[Company/Hotel Name] is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.