Description
At Qualtrics, we create software that the world's best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform. We are the creators and stewards of the Experience Management category serving over 18,000 clients globally. Building a category takes grit, determination, and an appreciation for the unconventional—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.
When you join one of our teams, you'll be part of a nimble group that's empowered to set ambitious goals and move fast to achieve them. Strategic risks are encouraged, and complex problems are solved by collaborating and iterating until the best solution comes to light. You won't have to look to find growth opportunities— they'll find you. From retail to government to healthcare, we're on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that's work worth doing.
Why We Have This Role
This role exists to help mid-market organisations in Thailand accelerate their experience management maturity and close critical customer and employee experience gaps. By leveraging Qualtrics' industry-leading, ready-to-deploy Experience Management (XM) SaaS platform, this position partners directly with Commercial customers to turn experience data into measurable business outcomes.
You will play a pivotal role in expanding Qualtrics' footprint in Thailand by guiding customers through strategy, adoption, and value realisation—working closely with both client stakeholders and internal teams. Success in this role requires strong commercial acumen, the ability to influence senior decision-makers, and fluency in Thai to build trusted, long-term relationships that drive growth and customer success.
How You'll Find Success
- Takes initiative to deeply understand client goals and market context, proactively driving solutions independently.
- Communicates clearly and persuasively in both Thai and English to influence stakeholders at all levels.
- Demonstrates a consistent track record of exceeding sales targets in a SaaS or technology sales environment.
- Excels at acquiring new clients and expanding relationships within Commercial business segments.
- Leverages strong negotiation skills to close deals that create mutual value.
- Adapts quickly to market changes and evolves sales strategies as needed.
- Collaborates effectively with internal teams including customer success, solutions consultants, and sales operations.
How You'll Grow
- Develop high-level strategic sales skills by engaging with senior executives and driving complex deal cycles.
- Gain expertise in a leading analytics-driven XM platform serving diverse industries and departments.
- Expand negotiation and sales strategy capabilities through complex account management.
- Influence the transformation of experience management across Thai businesses.
- Increase cross-cultural communication and relationship management skills in a growing global tech company.
Things You'll Do
- Drive new business acquisition and expand Qualtrics' presence within Thai Corporate accounts.
- Understand client business goals deeply and create account plans including demand generation, power mapping, and closing strategy to achieve targets.
- Build and nurture trusted relationships with senior executives and stakeholders in target accounts.
- Collaborate internally across functions to craft competitive win strategies, proposals, and pricing models.
- Maintain up-to-date knowledge of Qualtrics' platform, AI capabilities, and competitive landscape relevant to Thailand's market.
- Act as a proactive member of the sales team, utilising resources to maximise client success and company growth.
What We're Looking For On Your Resume
- Proven experience (5-7 years) in SaaS or technology sales within Commercial segments.
- Demonstrated success in meeting or exceeding sales quotas and driving pipeline development.
- Experience selling solutions into Marketing, HR, or related business functions.
- Fluent in Thai and English, with strong communication skills in both languages.
- Skilled at engaging clients across full sales cycles, from prospecting to closing.
- Ability to adapt sales approaches to fit client needs and dynamic market conditions.
- Experience collaborating with cross-functional teams to close complex deals.
What You Should Know About This Team
- You will join a dedicated global sales team passionate about changing how companies approach experience management.
- Qualtrics delivers measurable, high-impact outcomes for clients, validated by industry recognition such as Forrester's ROI report.
- We emphasise strategic, relationship-based selling and value trusted advisor roles with our clients.
- The sales team culture embraces challenges as opportunities for growth and innovation.
- You will sell a versatile platform that gives you exposure to a broad range of industries and business buyers.
Our Team's Favourite Perks and Benefits
- Comprehensive total rewards package including base salary, incentives, and generous benefits.
- Private health insurance with extensive coverage.
- Annual Experience Bonus to support memorable personal experiences.
- Quarterly Wellness Stipend to support physical and mental well-being.
- Office perks including lunch allowances and well-stocked kitchens (Singapore office) and flexible work options.
- Opportunities for ongoing learning and career growth within a global, category-defining company.
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