
Description
At Qualtrics, we create software the world's best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.
When you join one of our teams, you'll be part of a nimble group that's empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won't have to look to find growth opportunities—ready or not, they'll find you. From retail to government to healthcare, we're on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that's work worth doing. Senior Software Test Engineer Why We Have This Role
- The Senior Software Test Engineer role is critical for ensuring high-quality solutions that handle scalability challenges, enabling Qualtrics to support millions of users effectively while maintaining top-notch performance and user experience.
- It fosters a collaborative work environment where team members engage in iterative processes to devise optimal testing strategies, thereby enhancing team functionality and inclusivity in driving product excellence.
- The position offers a dynamic environment for professional development, encouraging engineers to grow their skills in testing and automation while working on impactful projects, ultimately contributing to personal and organizational success within a fast-paced landscape.
- The Software Test Engineer II contributes to Qualtrics' mission of bringing humanity and connection back into business by shaping products that prioritize user experience and drive meaningful outcomes for diverse industries.
- Successfully navigate and adapt to an agile environment by designing comprehensive test plans that address scalability issues, ensuring the software can handle rapid growth without compromising quality.
- Cultivate strong relationships within the team through effective communication, promoting trust and collaboration that encourages productive discussions around quality assurance and problem-solving.
- Own the entire quality assurance process end-to-end, from identifying bugs to deploying fixes, ensuring every product release meets high standards and contributes to an exceptional user experience.
- Leverage creativity and technical skills to design and implement automated testing frameworks, streamlining the testing process while reducing manual effort and increasing efficiency.
- Actively mentor team members and share knowledge to build a stronger team, while also engaging in self-directed learning and skill enhancement to stay current with industry trends and testing technologies.
- Gain valuable experience by working on significant projects that challenge your technical abilities and enhance your problem-solving skills, allowing you to make a tangible impact on the development and success of the product.
- Expand your technical expertise by working with the latest technologies and testing tools, fostering a deeper understanding of automation, data analysis, and software testing techniques that are vital for staying ahead in the industry.
- Join a network of driven technical professionals, exchanging ideas and learning from peers, which will enable you to broaden your perspective, improve your skill set, and innovate within your role as a Senior Software Test Engineer.
- Create detailed test plans and test cases for both mobile and web applications to ensure thorough coverage of functionality, performance, and user experience.
- Proactively find, triage, and document bugs worth fixing, maintaining clear records to help prioritize issues and ensure timely resolution.
- Execute both ad-hoc and scripted manual tests alongside converting existing manual test cases into automated tests using programming languages like Python or JavaScript to enhance testing efficiency.
- Analyze test failures and customer-reported issues by utilizing logs and technical product knowledge to identify root causes and narrow down reproduction steps.
- Collaborate with the team to enhance testing frameworks and tools for complex, distributed SaaS systems, aiming to improve automation and testing reliability.
- Lead quality assurance initiatives such as bug triage meetings, making informed release decisions, and establishing clear feature completion criteria to ensure that releases meet quality standards.
- 5+ years of experience as part of a test team, demonstrating a solid understanding of software testing methodologies and processes.
- 5+ years of relevant professional coding experience in any programming language (Python or JavaScript preferably)
- Experience contributing to test automation and frameworks, showcasing your ability to implement automated testing solutions effectively.
- Knowledge of front-end technologies and frameworks, including experience with Selenium-based automation, REST web services, and constructing database queries.
- Proficiency in ad-hoc testing and the application of various software testing techniques, such as equivalence class partitioning and boundary value testing.
- Demonstrated ability to analyze test failures, investigate issues, and apply technical understanding to isolate root problems and propose viable solutions.
- The team is dedicated to developing the Qualtrics XM Platform™, which empowers businesses to enhance customer engagement, improve employee experiences, and create innovative products through actionable insights and data-driven solutions.
- The team values a diverse and inclusive culture, believing that every voice contributes to the innovation process and enhances the overall team dynamic. This commitment helps foster a collaborative environment where different perspectives drive better outcomes.
- Team operations are anchored in core values such as transparency, customer obsession, and collaboration. The focus on being “all in” and operating with agility empowers team members to take ownership of their work and push boundaries to achieve exceptional results.
- Annual Leave: 20 or 26 annual leave days per annum plus an additional day for each year of service (to a max of 5).
- Private Medical Insurance- Luxmed health & dental cover for you and your dependants.
- Commuter Assistance- Up to the value of 80 PLN net a month for public transport.
- Savings Plan- Two company saving plans provided by Nationale Nederlanden: Employee Capital Plan (PPK) & Employee Saving Plan (PPO)
- QED PROGRAM- Qualtrics Engineer Development (QED) program: support, engineering learning activities up to 10% of engineering work time each quarter.
- Wellness- Up to the value of 800PLN gross per quarter can be reimbursed for a variety of wellness activities via our dedicated platform Twic.
- A choice of Multisport cards available.
- Our employee assistance program with Unum provides counselling and wellbeing support to all employees
- Experience bonus- 7000 PLN gross per annum. Qualtrics experience bonus is a program designed to provide experiences to our employees they might not otherwise have.
- Group Life & Income Protection Insurance
- Glasses/Contact lenses Reimbursement
- Free breakfasts, lunches, snacks, and drinks for everyone in the office
- Tax-deductible expenses (up to 75% depending on role)
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