AFRICOM and EUCOM User Engagement SETA Job Listing at SAIC in Chantilly, VA (Job ID 2510038)

Description

Description

Join a winning team!  Be part of a dynamic team that delivers excellence and quality for the NRO's Mission Integration Directorate (MID).  SAIC is seeking to fill an opening for a User Engagement Systems Engineering and Technical Assistance (SETA) Representative supporting our Technical Action Group in MID. The ideal candidate will be responsible for maintaining a baseline knowledge of NRO's posture to meet evolving mission needs of various customers/partners (Field and Service Reps, IC and other DoD partner Reps.) The candidate will provide vital technical and mission expertise to the Directorate leadership, responsible for overseeing day-to-day operations of the organization and service as a key liaison between the executive, the Directorates Offices & Groups, and the user engagement teams. The candidate will be required to have extensive engagement experience with USAFRICOM and USEUCOM customers and familiarization with NRO ISR Tools and capabilities. Make a difference in securing our nation's security through quality outreach of NRO's capabilities, tools and tradecraft.                                                     

Responsibilities include but are not limited to: 

• Develop and provide preparatory briefings, data, and information to ensure the MID Front Office are properly informed and prepared for participation in NRO senior level meetings.
• Provide senior executive level support (e.g. point papers, PowerPoint presentations, ETC.) for MID meetings, forums, and technical review ETC.
• The ideal representative will perform engagements across the Dept of Defense and Intelligence Community utilizing customer domain experience / expertise across all disciplines.
• Have a broad understanding of the full range of customer products and services.
• Possess and develop in-depth knowledge of key partners supported by MID (i.e. COCOMS, Services, other IC/DOD entities).
• Synthesize information received from MID entities into a directorate level response.
• Provide technical support for NRO engagement with USAFRICOM/USEUCOM, subordinate components commands and operation centers.
• Provide NRO technical advice, Subject Matter Expertise, coordination assistance and reach-back support to NRO field representative.
• Educate users on NRO systems, capabilities, and corporate strategies:
  • Ensure users know of and can access NRO systems, services, and capabilities and assist the user in leveraging capabilities.
  • Ensure users are aware of resource-related issues and operational status of NRO systems, capabilities, and services and the impacts these issues may have.
• Enable rapid response with an enterprise solution:
  • Function as an action officer for the NRO Senior Field Representative and the NRO Government Office leadership as required.
• Execute NRO strategic messaging, user needs tracking, business intelligence and data metrics capture, and customer relationship management and monitoring.
• Frequent interaction with Government, SETA, FFRDC, and external stakeholders.
  

Qualifications

Required Qualifications:

• Active TS/SCI clearance with CI polygraph.
• Bachelor's degree and 9+ year's professional related experience.
• Must be highly self-motivated; strong technical and leadership background; professional and tactful under pressure; effective negotiation and diplomatic skills.
• Must have excellent communications skills, both written and oral, for coordinated communications with organization and representatives throughout the IC and DOD, including senior military and government civilian personnel and contractors.
• Understanding of the intelligence community and customer domain, along with strong proven experience of technical fundamentals in IC space collectors, command and control, mission control, and mission processing.
• Demonstrated ability to work in a fast paced, dynamic, and energetic environment.
• Customer focused and capable of representing the customer in community forums.
• Knowledge of SIGINT and GEOINT remote sensing systems, protection, and overall space and ground architecture including mission management and/or mission processing functions.
• Knowledge of visualization, situational awareness and collaboration tools to enhance utility of NRO capabilities to users.