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Company: SAIC
Location: Fort Belvoir, VA
Career Level: Mid-Senior Level
Industries: Technology, Software, IT, Electronics

Description

Description

In support of the Defense Threat Reduction Agency's (DTRA) IT systems, SAIC is in search of senior (10+ years of experience), IT operations managers to assist the Government in monitoring implementation of IT solutions, including individual hardware and software components. The IT operations manager will measure, inspect, and analyze products and services to identify and report deviations from stated standards or requirements, as well as assist the Government in reviewing, monitoring, and assessing the progress of the implementation of IT solutions including, but not limited to, the following:

- Collecting metrics or information to be used in metrics measuring; identifying trends and risks;

and otherwise performing analysis and providing recommendations;

- Benchmarking performance;

- Tracking Service Level Agreement (SLA) compliance;

- Drafting and recommending revisions to SLAs, ensuring performance measures, metrics,

incentives, and deterrents are continually adjusted to meet evolving requirements to ensure

continual alignment with mission requirements;

- Refining and implementing frameworks, processes, and technical capabilities to ingest, manage, analyze, and leverage complex structured and unstructured acquisition and financial data, and to produce qualitative and quantitative analyses for program and portfolio management as part of a continuous improvement process.

Qualifications

Requirements:

  • Bachelors and nine (9) years or more experience; Masters and seven (7) years or more experience ; PhD or JD and four (4) years or more experience.
  • Secret level clearance 
  • Proficiency with Excel
  • Proficiency with Math 


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