O365 Administrator Job Listing at SAIC in Washington, DC (Job ID 2602073)

Description

Description

SAIC is currently seeking a dedicated and meticulous Office 365 System Administrator. The ideal candidate will be responsible for the management and maintenance of our Office 365 applications, with a focus on setting up and maintaining user accounts, ensuring system enhancements, and supporting Microsoft Exchange in a highly secure, classified environment.

Key Responsibilities:

• Setup of New Users: Provision new user accounts and profiles and manage Office 365 licenses.
• User Maintenance: Manage and support user accounts and groups, including password resets, user access issues, and mailbox management.
• System Enhancements: Regularly review and implement system updates, patches, and enhancements to ensure the optimal performance of the Office 365 environment.
• OneDrive Maintenance: Oversee and maintain the integrity and security of data stored in OneDrive, including sharing permissions and access controls.
• Microsoft Exchange Support: Provide end-to-end support for Microsoft Exchange, ensuring smooth and secure email communications within the classified environment.
• Customer Service: Deliver excellent customer service by communicating effectively with end-users, understanding their needs, and ensuring a positive user experience.
• Collaboration Tools Management: Administer collaboration tools such as Microsoft Teams and SharePoint, including setup, maintenance, and troubleshooting.
• Security: Implement and monitor security measures for the protection of systems, networks, and information within the Office 365 suite.
• Documentation: Maintain accurate documentation for system configurations, processes, and procedures relevant to Office 365 management.
• End-User Training: Provide training and support to end-users on Office 365 capabilities and best practices.
• Technical Support: Serve as the primary contact for Office 365-related technical issues, providing timely and effective resolution.
• Compliance: Ensure all Office 365 activities comply with legal and company policies and procedures, maintaining operational security posture.

Qualifications

Required Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent experience.
• Minimum of 5 years of experience
• US Citizenship required for role.
• Must possess Secret security clearance.
• Strong understanding of Microsoft Office 365 services and integration in a secure, classified environment.
• Experience in user account management and Microsoft Exchange mail services.
• Ability to troubleshoot and resolve technical problems promptly.
• Knowledge of IT security best practices and familiarity with compliance regulations relevant to a classified environment.

Desired Qualifications:

• Microsoft Office 365 certifications are highly desirable.
• Experience working within classified government or military environments.
• Familiarity with hybrid Exchange environments.

Target salary range: $120,001 - $160,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.

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