Senior Systems Engineer Job Listing at SAIC in REMOTE WORK, CA (Job ID 2601241)

Description

Description

 SAIC is looking for a ServiceNow Senior Developer to support a fast-paced, dynamic customer environment with broad impact to the customer's mission, customer is located in San Diego, CA but position will be fully remote. This position is responsible for developing a ServiceNow-based operations management platform for the Navy's Tactical Networks division. The ideal candidate must have strong ServiceNow experience and IT project management knowledge in addition to problem-solving skills with the ability to identify and anticipate requirements.

*MUST BE A U.S. CITIZEN WITH THE ABILITY TO OBTAIN A SECRET CLEARANCE AFTER STARTING.*

Job Duties:

• Perform implementation, administration, configuration, and development with ServiceNow ITSM application suite, and in identified speciality(ies) / modules:
  • Field Service Management.
  • Customer Service Management.
  • Project Portfolio Management.
  • Resource Planning.
  • Scenario Planning.
  • Skill Management.
  • Agent Work Scheduling.
  • Reporting, dashboards, service catalogs.
  • Playbook / workflows / flow designs.
  • Service portal.
• Participate in any data normalization required prior to being imported / inserted into ServiceNow.
• Participate in platform, process, and integration testing.
• Design, develop, configure, and customize ServiceNow applications and services.
• Deliver new functionality across applications.
• Manage and perform SMS development activities, supporting the entire development lifecycle.
• Apply Agile principles.
• Assist the platform administrator with incident resolution.

Qualifications

REQUIREMENTS:

• Bachelors and five (5) years or more experience; Master's and three (3) years or more experience; years of experience in lieu of degree will be reviewed.
• Must be a U.S. Citizen.
• Must be able to obtain a Secret Clearance after start.
• 10+ years of relevant IT experience, including at least 5 in administration services for a major Service Management System (SMS), preferably ServiceNow.
• Current ServiceNow Certified System Administrator (CSA) Certification is required.
  
  DESIRED SKILLS:
• ServiceNow Administration.
• ServiceNow Discovery.
• ServiceNow Orchestration.
• ServiceNow Software Asset Management.
• ServiceNow Customer Service Management Implementation.
• ServiceNow Service Portal Administration.

Target salary range: $120,001 - $160,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.

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