WAREHOUSE/SHIPPING SUPERVISOR Job Listing at Smyth in Wilmington, MA (Job ID 1892)

Description

Smyth-Boston seeks candidates who take pride in what they do, love being a part of something great, enjoy learning, and creating new possibilities for our customers. Join our collaborative team and take part in the opportunity to make a difference!

The Warehouse/Shipping Supervisor develops and maintains an organized and effective workflow through the warehouse and shipping departments to ensure quality, timeliness, and a professional inventory storage and delivery of finished product and raw materials.  This position will show hands-on leadership in areas of Lean Manufacturing, inventory management, BRC quality systems, innovation and current systems technology.

The Warehouse/Shipping Supervisor role is an Exempt/Salaried position.

Our full benefits package includes medical, dental, vision, PTO, paid holidays, short- and long-term disability, life insurance, and much more.

Compensation is based on skills and experience

Key responsibilities include:

• Provide leadership, direction, training, performance management, and growth opportunities for warehouse and shipping staff through daily supervision; work to further establish an improvement-oriented environment and culture.

• Define the structure and required staffing levels to obtain optimum efficiency; provide workflow assessments and recommendation for improvement as necessary.
• Identify, recommend, and implement areas for lean improvement/modification.
• Lead, or collaborate with, continuous improvement teams focusing on lean methodologies.  Assist with driving sustainability through training, controlled documents, and audits.
• Ensure accurate and timely shipments, including overseeing special projects that require special packaging and shipping logistics.
• Oversee the inventory management of packaging supplies, cartons, and miscellaneous shipping items to meet day to day production requirements.
• Monitor the maintenance on warehouse and shipping equipment for both preventative and immediate repairs to ensure maximized efficiencies and available capacity.
• Work closely with teams/departments to create an environment that supports workflow and continuous improvement of warehouse and shipping operations.
• Work closely with the OpEx department to enhance quality and process improvement.
• Collaborate with the customer service department regarding mailing lists, inventory, second class reporting and other matters relating to distribution and traffic.
• Research, compile, and prepare reports, manuals, correspondence or other information required by management on a timely basis.
• Develop and maintain standard operating procedures and work instructions in compliance with BRC and Lean Manufacturing.
• Remain current concerning rates on all modes of transportation and select the best methods of shipment from the standpoint of economy and prompt delivery when appropriate.

Ideal candidate must demonstrate:

• Thorough knowledge of warehouse and shipping procedures, as well as inventory management and organization.
• Strong leadership skills including the ability to mentor, guide, motivate and train a diverse team of people to develop and elevate quality and safety levels across the organization.

• Ability to make fact-based decisions and troubleshoot issues to keep workflow running smoothly and efficiently
• Effective time management to meet deadlines on multiple long- and short-term projects simultaneously, meeting all related deadlines.
• Clear communication and collaboration skills, both orally and in writing, to all levels of associates inside and outside the organization.
• Ability to provide high levels of customer service, responding promptly and thoroughly to the inquiries of internal and external customers.
• Ability to perform HR-related functions such as hiring, orientation, training, managing performance, disciplinary action, etc.        Understanding, administering, and complying with HR policies and procedures.
• Capability to establish, document and communicate clear performance expectations and standards, holding staff accountable for job performance and organizational behavior standards.
• Proficiency in MS Office

Education, Skills, and Experience:

• Required: High school diploma or equivalent
• Required: 6+ years' related experience
• Required: Must be willing to become forklift certified
• Required: Ability to lift up to 50lbs, as well as stand and bend throughout the day
• Required: Solid math, reading, and writing skills in the English language
• Preferred: Previous experience with Lean Manufacturing and ISO/BRC quality systems