Capability Change Management Analyst Job Listing at SPA in Norfolk, VA (Job ID 2025-19712)

Description

Qualifications

Required:

• Active Secret clearance
• Bachelor's degree and 2 years function-related experience; OR a higher Secondary education and completed advanced vocational training leading to a professional qualification or professional accreditation with 4 years of post-related experience
• Demonstrated experience in gathering inter and intra benefits and requirements data from a portfolio of programmatic areas and carrying out critical thinking and analysis
• Demonstrable practical experience in defining requirements and capabilities across lines of development (such as DOTMLPFI) participating and/or advising in programming and/or implementation of CIS/ICT services
• Demonstrable domain knowledge of information technology solutions and change management as part of a wider Digital Transformation endeavour
• Demonstrable experience with a benefits/requirements management information system (IBM Rational DOORS preferred but not essential)
• Demonstrated excellent analytical, problem solving, verbal and written communication skills
• Demonstrated ability to work in team environments (both as a contributor and a leader)
• Able to work fully onsite based on client needs

The focus of the Q61 Capability Change Management Analyst will be to assist the CS Program Director to manage programmatic change through the identification, definition, and tracing of programmatic benefits and capability level requirements. This includes direct support of the CS Capability Area and other areas of CAP CIS. Depth will range from the working level at SHAPE/ACO (the operational requirement authority) to NCIA that acts as Host Nation for C3 Capability (the technical requirement authority). Work across various stakeholders to meet CAP CIS objectives including NATO Headquarters bodies such as the Office of the Chief Information Officer (OCIO) and NATO Office of Resources (NOR). This work will be critical to the broader effort to implement NATO's Digital Backbone through managed change.

The bedrock of successful capability change management are defined as traceable requirements to achieve programmatic benefits. The Capability Change Management Analyst will work within the CAP CIS Core Services team reporting to the CS Program Director (who will also act as Contracting Officer Technical Representative (COTR)). Will take advice and guidance from Requirements Branch Head (REQ) or appointed representative. The Q61 Capability Change Management Analyst will work closely with REQ staff and the Requirements Traceability and Quality Branch (RTQ) to ensure that a solid base of digital/CIS specialist and corporate knowledge is available to CAP CIS. Contribute to the development of Capability including the NATO Digital Backbone.

Coordinate the elicitation, capture, and development of programmatic benefits and capability requirements across all aspects of DOTMLPFI for the controlled change of assigned Capability Areas from and inclusive of the ‘As-Is'/legacy through to ‘To-Be'/future instance, interact with SHAPE/ACO counterparts to identify, deconstruct, map, and clarify underlying operational needs, and contribute to the production of Operational Requirements Statements (ORS), Capability Requirements Briefs (CRBs), and Capability Program Plans (CPPs). Develop concepts of operation and courses of action to clarify ORS/CRB, including proposals for innovation activities to define requirements, monitor requirements developed in all lifecycle stages to ensure integrity and traceability (including the use of existing ACT REQ/RTQ tooling), and to ensure they remain valid, applicable, and continue to satisfy operational user needs, employ analysis techniques to ensure that change management capability requirements are specific, measurable, acceptable, realistic and time-bound (SMART), and consider a range of cost-effective options during their development and formulation in coordination with other Branches (including ACT Requirements Forward and Capability Forward (collocated with ACO in Mons)). Monitor and track Urgent Requirements (URs) generated by the Operational Commands to understand their impact on the program and approvals being developed for Governance.