Description
As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.
Job Description
Job Title: Implementation Consultant Advisor
Locations: Kansas City, MO (Hybrid)
About the Role
The Implementation Consultant Advisor will play a key role in guiding clients through the successful implementation of SS&C Retirement Solutions' products and services. This involves acting as a primary point of contact, ensuring a smooth transition, and maximizing client satisfaction.
Why Join SS&C
SS&C combines proprietary technology with deep industry expertise to support complex financial and health care operations. Our teams design, implement, and operate solutions that help clients manage data, automate processes, and scale their businesses with confidence.
You will work with industry experts, modern platforms, and evolving technologies, gaining exposure to real-world operational challenges and large-scale enterprise environments.
How You Will Make an Impact
- Lead and manage all phases of client implementation projects, from initial discovery to go-live and post-implementation support.
- Conduct thorough client needs assessments to understand business requirements and tailor implementation strategies.
- Develop and execute detailed project plans, including timelines, milestones, and resource allocation.
- Configure and customize SS&C Retirement Solutions platforms to align with client specifications and best practices.
- Provide expert guidance and training to clients on product functionality, workflows, and system utilization.
- Act as a liaison between clients and internal development, product, and support teams to resolve issues and address feedback.
- Identify and mitigate potential risks and challenges during the implementation process.
- Document client configurations, processes, and solutions for ongoing support and knowledge transfer.
- Ensure compliance with relevant industry regulations and company policies throughout implementations.
- Contribute to the continuous improvement of implementation methodologies and tools.
Required Experience
- Technology, or a related field.
- 5+ years of experience in an implementation, consulting, or project management role, preferably within the financial services or retirement industry.
- Strong understanding of retirement plan administration, recordkeeping, and related regulations (e.g., ERISA, DOL).
- Proven ability to manage multiple complex projects simultaneously.
- Excellent communication, presentation, and interpersonal skills with the ability to build strong client relationships.
- Proficiency in project management software and tools.
- Strong analytical and problem-solving abilities.
- Ability to work independently and collaboratively in a fast-paced environment.
What Sets You Apart (preferred qualifications)
- Experience with SS&C products or similar financial technology platforms is a plus.
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Join SS&C, where innovation meets global opportunities. Click here to apply.
Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.
SS&C Technologies offers a comprehensive total rewards package designed to support your wellbeing, growth, and future. Our benefits include medical, dental, and vision coverage; a 401(k) plan with company match; paid time off, holidays, and parental leave; and professional development reimbursement opportunity.
Applications will be accepted on an ongoing basis until the position is filled.
SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.
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