Description
SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare organizations, from the world's largest institutions to local firms, manage and account for their investments using SS&C's products and services.
Job Description
Key Accountabilities
- Deliver the value of SS&C Blue Prism for customers with sales teams in Japan.
- Maintain customer engagement for customer satisfaction and loyalty, conduct presentations, workshops, business reviews, proactively suggest solutions and work with cross-functional teams to ensure the delivery of strong contextualized demos and powerful POCs.
- Solve technical issues and deliver solutions to customers and partners with customer support, professional service, and other technical members in Japan.
- Enhance and expand the potential of Blue Prism by combining emerging and traditional technologies such as AI, BPM, and chatbots in Japan, and deliver enhanced solutions to customers. Additionally, play a role in technically validating whether these technologies can be combined to further increase the value of the solutions.
Work Experience
- Over 5 years of experience as a pre-sales engineer in enterprise IT.
- Experience in providing technical support and problem resolution to customers.
- Communication skills, including conversation, presentation, and listening.
- Understanding of application development processes, including requirements definition, design, development, testing, and migration/change management.
- Business-level English communication skills.
- Basic knowledge of programming languages, including APIs, and over 1 year of development experience.
- Understanding of IT system infrastructure, including OS, networks, middleware, and databases.
Competencies
- Experience as a Business/IT Consultant.
- IT certifications such as those related to cloud and application systems.
- Experience with intelligent automation technologies, including BPM and AI.
- Experience in system integration, including APIs.
- Willingness to learn new things in Business/IT.
- Experience with RPA.
Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. SS&C offers excellent benefits including health, dental, 401k plan, tuition and professional development reimbursement plan. SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.
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