Technical Lead Manager Job Listing at SS&C Technologies in NY (Job ID R33158)

Description

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

Job Description

Role Overview:

As a Technical Lead Manager at SS&C, you will be a key technical leader responsible for driving strategic direction across several critical infrastructure initiatives, including observability, data platform, and platform engineering solutions. You will collaborate with various engineering teams to align efforts, offer technical guidance, and solve complex challenges. This senior leadership position provides an opportunity to influence architectural direction, mentor senior technical staff, and ensure the successful delivery of mission-critical infrastructure projects.

Key Responsibilities:

Technical Leadership & Mentorship:

• Lead the design and architecture of large-scale, high-performance infrastructure systems, ensuring scalability, resilience, and security across all initiatives.
• Define and execute the technical vision, prioritizing reliability and scalability for SS&C's cloud services and platform engineering solutions.
• Provide expert problem-solving and technical guidance for teams tackling complex infrastructure challenges.
• Establish best practices for engineering processes, including coding standards, system design, and testing strategies.
• Cultivate a collaborative, high-performance team culture, empowering team members to solve problems while aligning with organizational goals.
• Mentor senior engineers and technical leads, guiding them in both technical and professional growth.
• Foster a knowledge-sharing culture, encouraging continuous learning and the adoption of new technologies.
• Conduct technical reviews, offering constructive feedback to ensure robust, efficient, and scalable solutions.

Strategic Initiative Management:

• Lead multiple high-priority infrastructure initiatives, ensuring alignment with business objectives, timelines, and overall technical strategy.
• Collaborate with senior leadership to set priorities and establish roadmaps for critical infrastructure projects.
• Proactively identify risks or issues and lead teams to design and implement solutions to mitigate them.

Innovation & Continuous Improvement:

• Stay current with industry trends and emerging technologies, incorporating them into architectural strategies to drive infrastructure efficiency, scalability, and resilience.
• Promote a culture of continuous improvement, identifying opportunities to optimize systems, processes, and workflows across the organization.
• Encourage experimentation with new tools and technologies to enhance system performance, scalability, and reliability.

Architectural Vision & Strategy:

• Define and lead the architectural vision and strategy for complex systems, ensuring they are scalable, resilient, and aligned with business goals.
• Develop long-term architectural roadmaps that balance innovation with maintainability and performance.
• Lead the design and development of system architectures that support high-availability, low-latency, and fault-tolerant solutions.

Cross-Functional Collaboration:

• Work closely with product, engineering, and operations teams to ensure architecture meets business needs and is scalable for future growth.
• Establish and promote best practices for software development, code quality, and performance optimization across engineering teams.
• Serve as a trusted advisor, providing expert guidance on architectural choices and supporting informed decision-making.

Risk Management & Problem Solving:

• Identify and address potential risks in system architecture, processes, or workflows, proposing effective mitigation strategies.
• Lead post-incident reviews to diagnose root causes, implementing improvements to architecture, processes, and monitoring to prevent future issues.

Qualifications:

Experience:

• 10+ years of experience in infrastructure engineering, with at least 5 years in a senior technical leadership or architecture role.
• Proven experience designing, developing, and maintaining observability stacks, with expertise in tools like Prometheus, Grafana, Loki, ELK Stack, and other open-source technologies.
• In-depth knowledge of infrastructure components, including cloud platforms, Kubernetes, databases, networking, and message queues.
• Strong experience with monitoring and performance analysis, especially in cloud or hybrid environments.
• Demonstrated ability to manage and mentor senior technical teams, driving growth and high performance.

Skills:

• Expertise in observability tools, including logging, tracing, telemetry, and health monitoring solutions.
• Experience implementing scalable, distributed logging and monitoring systems within Kubernetes and cloud environments.
• Deep experience with Kubernetes, ESXi, and infrastructure-as-code (e.g., Terraform, Consul).
• Proficiency in scripting and automation languages such as Go, Python, and Shell.
• Strong troubleshooting and problem-solving skills, with the ability to diagnose complex issues and provide effective solutions.
• Excellent communication skills, with the ability to collaborate across teams and engage both technical and non-technical stakeholders.

Education:

• Bachelor's degree in Computer Science, Engineering, or a related field (Master's degree or equivalent experience preferred).

Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.