Description
Overview
The Child Development Division (CDD) within the Department for Children and Families is hiring a Child Care Business Technician to work within our Child Care Licensing Unit.
In the Child Care Licensing Unit of DCF's Child Development Division, a team of five Child Care Business Technicians work within a team of twenty child care licensing staff to conduct administrative, data, regulatory and educational work to regulate all licensed afterschool, early care, and home-based child care programs, including all preschool programs. We pride ourselves on providing customized customer service that meets the diverse needs of the child care providers we serve around the state, with the quality of our customer service directly impacting the availability of child care services needed by Vermont families.
This position will perform their duties under the general direction of a Licensing Supervisor with opportunity for individual discretion and judgment. All CDD staff perform their respective functions with the goal of ensuring that the division's work is client-centered, supports equitable outcomes, and high-impact. This is a hybrid office-based/remote position based at the Waterbury State Office Complex, although staff have the option of working on-site full-time.
Key responsibilities of this position will include:
• Processing applications for licensed childcare facilities, pre-school programs and registered or licensed family childcare home programs. This includes case managing the application process by providing technical assistance to program operators, and supporting an applicant with achieving their target start date.
• Ensuring permits are obtained and/or assessments completed by other permitting agencies as required.
• Evaluating childcare staff credentials to determine compliance with education and training standards.
• Recommending licensure or denial of licensure for programs being regulated.
• Processing background clearances to ensure individuals who meet prohibited person criteria do not work or volunteer in a licensed program or family child care.
• Maintaining case records and files.
• Performing related duties as required.
Knowledge, Skills, and Abilities required for this position include:
• Effective time-management skills, and the ability to remain focused when receiving communication from licensing specialists, CDD Help Desk Staff, and providers throughout the day.
• Working knowledge and skills with trauma-informed practices.
• Working knowledge of the principles of office management and the ability to apply these principles to office operations.
• Ability to maintain confidentiality and objectivity.
• Ability to prepare and maintain appropriate records and reports.
• Ability to effectively use office computer applications (e.g. Microsoft Word, Excel, Outlook E-Mail), and other forms of technology.
• Ability to communicate effectively orally and in writing.
• Ability to develop and maintain effective working relationships.
• Ability to create and maintain streamlined and efficient filing systems.
• Experience professionally supporting diversity, equity, and inclusion (DEI) initiatives or goals.
• Ability to perform job duties within the framework of the three key practices of the Child Development Division: to do work that is client-centered, that supports equitable outcomes, and that is high-impact.
This position, Child Care Business Technician (Job Requisition #50403), is open to all State employees and external applicants.
If you would like more information about this position, please contact elizabeth.maurer@vermont.gov.
Resumes will not be accepted via e-mail. You must apply online to be considered.
Please note that multiple positions in the same work location may be filled from this job posting.
AHS BACKGROUND CHECKS: Candidates must pass any level of background investigation applicable to the position. In accordance with AHS Policy 4.02, Hiring Standards, Vermont and/or national criminal record checks, as well as DMV and adult and child abuse registry checks, as appropriate to the position under recruitment, will be conducted on candidates, with the exception of those who are current classified state employees seeking transfer, promotion or demotion into an AHS classified position or are persons exercising re-employment (RIF) rights.
Environmental FactorsWork is generally performed in a standard office setting.
Highly emotional situations and strong differences of opinion will be encountered. Must be adaptable and able to work within tight time limits and under considerable pressures. Some work outside of normal work schedule may be required.
Two years or more of full-time college coursework OR an associate's degree or higher AND two (2) years or more of experience at or above a technical level in program administration (such as administering components of a licensing and certification program, or records management).
OR
A high school diploma or equivalent AND three (3) years or more of experience at or above a technical level in program administration (such as administering components of a licensing and certification program, or records management).
Preferred Qualifications• Considerable knowledge of childcare program requirements regarding fire safety, health, and environmental permit systems in Vermont.
• Considerable knowledge of the variety of resources supporting childcare facilities, pre-school programs, and registered or licensed family childcare home programs in Vermont.
• Working knowledge of the legal basis for childcare regulation in Vermont, due process, and of all current childcare regulations for any type of childcare license.
As a State employee you are offered a great career opportunity, but it's more than a paycheck. The State's total compensation package features an outstanding set of employee benefits that are worth about 30% of your total compensation, including:
- 80% State paid medical premium and a dental plan at no cost for employees and their families
- Work/Life balance: 11 paid holidays each year and a generous leave plan
- State Paid Family and Medical Leave Insurance (FMLI)
- Two ways to save for your retirement: A State defined benefit pension plan and a deferred compensation 457(b) plan
- Tuition Reimbursement
- Flexible spending healthcare and childcare reimbursement accounts
- Low cost group life insurance
- Incentive-based Wellness Program
- Qualified Employer for Public Service Student Loan Forgiveness Program
Want the specifics? Explore the Benefits of State Employment on our website.
Equal Opportunity Employer The State of Vermont celebrates diversity, and is committed to providing an environment of mutual respect and meaningful inclusion that represents a variety of backgrounds, perspectives, and skills. The State does not discriminate in employment on the basis of race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, membership in an employee organization, family medical history or genetic information, or family or parental status. The State's employment decisions are merit-based. Retaliatory adverse employment actions by the State are forbidden.Apply on company website
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